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spacemeshos / bug-reports

Issue tracking for community-generated bug reports
Creative Commons Zero v1.0 Universal
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App stuck on spinning logo after app restart. #6

Open yaelmhoffman opened 3 years ago

yaelmhoffman commented 3 years ago

Expected behavior: User installs the app, runs it successfully and syncs. Successfully receives smeshing rewards. After they close the app and reopen it, it continues to function as before.

Actual behavior: User installs the app, runs it successfully and syncs. Successfully receives smeshing rewards. After app restart, app is stuck on spinning logo.

Logs (2 from users with same issue): https://drive.google.com/drive/u/1/folders/194nEHhlc6skKASEKgSiqmW71LMSc03qF

lrettig commented 3 years ago

Possibly related to https://github.com/spacemeshos/smapp/pull/783, @brusherru would you mind taking a look? Thanks

lrettig commented 3 years ago

In the past this issue ("app is stuck on spinning logo") has almost always been due to go-spacemesh dying when smapp boots up because the system clock is out of sync (e.g., user does not have NTP sync turned on), but in this case @yaelmhoffman reports that the clocks are indeed synced