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spatie / mailcoach-support

Questions and support for Mailcoach
https://mailcoach.app
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New install via 1-click DO has a lot of issues #264

Closed jameslkingsley closed 3 years ago

jameslkingsley commented 3 years ago

Describe your issue

I just installed Mailcoach via the 1-click setup in DigitalOcean, however, it has since had a lot of issues. Namely missing packages for SES, the editors don't work, the settings have UI bugs. I'm trying to fix the issues one by one manually but it's quite confusing and I'm not sure if I'm doing things right.

Is there an earlier version without these issues that I can completely re-install with?

Health check:

Environment: production Debug: ON Horizon: Active Queue connection: OK Webhooks: 1 unprocessed webhooks Schedule: ran 0 minute(s) ago Default mailer: mailcoach Mailcoach mailer: null Campaign mailer: null Transactional mailer: null

Technical details

App directory: /var/www/html User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.80 Safari/537.36 PHP version: 7.4.10 MySQL version: 5.7.31-0ubuntu0.18.04.1 Laravel version: 8.10.0 Horizon version: v5.2.1@8fbe70580d653e0f5c33ed9b151f6eebc16dfbf2 laravel-mailcoach version: 3.2.3 mailcoach-ui version: 1.0.3

riasvdv commented 3 years ago

Namely missing packages for SES, the editors don't work, the settings have UI bugs. I'm trying to fix the issues one by one manually but it's quite confusing and I'm not sure if I'm doing things right.

It's a bit hard to help with this limited information, could you specify, preferably with screenshots or logs, what errors or bugs you're getting exactly?

jameslkingsley commented 3 years ago

I followed the instructions in this video and had the following:

I discovered that the Mailcoach v2 docs contain more info than the v3 ones, so I tried following those instructions and installing various packages but this ended up with duplicated database migrations.

riasvdv commented 3 years ago

Attempts to send an email resulted in 500 error Which 500 error? Could you share you logs with us? They are stored in storage/logs/laravel.log

Refreshing the Mail or Editor settings page showed all configuration fields for all options at once. Only the plain text area editor works - the Unlayer and Monaco editors don't load anything (blank div)

This seems to point to a javascript error, could you take a look in your browser console if there are any and share a screenshot?

The .env file is missing all of my configuration values (is this correct?) Configuration you set in the UI is stored in the config-mailcoach-app folder

jameslkingsley commented 3 years ago

Sorry for the very delayed response.. we ended up going a different route entirely as some things changed in our project - and no longer have Mailcoach setup anywhere to test. Thanks for your help nonetheless!