spatie / ray

Debug with Ray to fix problems faster
https://myray.app
MIT License
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Can't update from 1.18.4 to 1.18.5 #596

Closed noge075 closed 2 years ago

noge075 commented 2 years ago

Hello! I got the update available message from Ray (windows) application as usual, but now If I restart the application and the install process finished, I always get the same update available message.

As you can see on the image, the version stays on 1.18.4.

Versions Ray version (you can see this in "About Ray"): 1.18.4.0

To Reproduce Steps to reproduce the behavior:

  1. Click on "Restart" button in "Application Update" window.
  2. Wait until the installation finish.
  3. Expected behavior Successfuly update to the new version.

Screenshots image image

Desktop (please complete the following information):

underdpt commented 2 years ago

Hello,

To add more info, this also happens when installing from the download page. You download version 1.18.5 but when you launch it, the update message appears, and also it shows version 1.18.4.0 on "About Ray" menu option.

Finally, on the release notes page there's no mention of version 1.18.5.

AdrianMrn commented 2 years ago

@noge075 @underdpt Are you still experiencing this issue after the weekend? Could you try choosing later when the update dialog comes up, restart Ray a minute later, and see if that changes anything?

It is correct that there is no release log for 1.18.5, since it didn't include any new features, just a quick bug fix.

underdpt commented 2 years ago

Hello,

I tried with your instructions, I'm sorry the issue still exists.

AdrianMrn commented 2 years ago

Could you please have a look where your application is installed and delete all the files, then download the app from the website again? It's possible that because of my error in 1.18.4 that 2 installations of the app exist on your system, which could be causing the issue.

The default install location on a Windows machine is (I believe) C:\Users\yourname\AppData\Local\Programs. Here, delete both the Ray and ray-app folders, then reinstall from the website and try again.

Sorry for the issues you're encountering, this is completely my bad 🙈

underdpt commented 2 years ago

Solved, thanks!

AdrianMrn commented 2 years ago

Great to hear, thanks for your patience!