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spatie / ray

Debug with Ray to fix problems faster
https://myray.app
MIT License
554 stars 102 forks source link

Activation required almost every day #879

Open malle-pietje opened 7 months ago

malle-pietje commented 7 months ago

Describe the bug Almost every day I have to activate the Ray license on the only Windows 11 PC I use.

Ray version 2.7.5.0

Expected behavior That I do not have to do this all the time...

Screenshots Also it is quite strange that I see this in my profile (https://spatie.be/profile/invoices)" image

While here (https://spatie.be/profile/purchases) I see this: image

Desktop (please complete the following information):

alexandruspataru commented 6 months ago

I can confirm this on Windows 10. Purchased the license less than 24 hours ago and now I just received the message that I am in trial mode. Had to reactivate the license. 👎

P.S. I see the purchase on both links Purchases & Invoices

gtarcea commented 5 months ago

I can confirm this is also happening to me. I'm running on a Linux system. Weirdly its happening on my desktop Linux but not my laptop Linux. This has been going on for a couple of months. I reactive on this device. I've even deleted the device on the website and re-added. Nothing resolves it.

mariosvasiliou commented 4 months ago

I can confirm that this is also a case we have in our office for all developers. A banner that we are in trial, when we click it finds the license and the banner is removed! Windows 11 Pro

CodyPChristian commented 3 months ago

This happens to me daily on Windows 10 as well.

michaloravec commented 1 month ago

Fix that please, it's really annoying....

CodyPChristian commented 1 month ago

The latest release seems to have fixed this issue, no longer occurs for me.

ronfuller commented 4 weeks ago

I am running MacOS Sonoma 14.5 and this problem just started occurring seemingly after the latest release. I now have to reactive the license often, sometimes multiple times / day