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spatie / ray

Debug with Ray to fix problems faster
https://myray.app
MIT License
574 stars 102 forks source link

Ray license issue #927

Open terry-greenlaw opened 4 months ago

terry-greenlaw commented 4 months ago

I have 2 Ray licenses. The Spatie website lists my development server on the first license key.

Ray has been working for a while for me on this server. But today it says there's no license registered to this device, and when I try to reactivate the license on this server, nothing happens and it remains in trial mode.

I didn't make any changes to this server that would make it think it was a different device.

What do I need to do so that Ray sees the license?

piloufaces commented 4 months ago

Same error on my site on Windows 10. Impossible to put again the license Error : "The license server gave an unexpected response, please try again"

piloufaces commented 3 months ago

From the tests I did, disabling Firewall and Antivirus let Ray communicating with the server but issue is coming back after a few hours or next day.

It will be nice to have the dev answering....

bogusbd commented 2 months ago

I use it on 1 machine, macOS 13.5.2 (22G91)

the key periodically crashes, an activation window pops up with a new key pre-seted

but since the limit is 2 keys, it cannot be activated.

If i kill the ray process completely and restart it, it works again If I delet one kay from my account - I can activate ray

piloufaces commented 2 months ago

In my case, I finally uninstalled and reinstalled my Anti-virus (Kaspersky), no more problem. I guess my antivirus was blocking communication with Ray servers somewhere.