search

spawaskar-cora / cora-docs

CoRA Docs
MIT License
36 stars 5 forks source link

Cannot access webpage #692

Open Katie-East opened 2 years ago

Katie-East commented 2 years ago

After one or two searches (advanced speciment reports), I am no longer able to access CoRA.

I either get a page that says "The requested URL cannot be retireved" or "Server error". At which point I cannot even load the home page.

This has been happening since Thursday and is on both my work and personal devices as well as another computer I have tried around the lab. @fedamann @SachinPawaskarUNO webpage crash

fedamann commented 2 years ago

This issue was experienced by Whitmore the Friday before I headed out. The search worked for me but not her.

On Mon, Jun 27, 2022, 11:00 Katie-East @.***> wrote:

After one or two searches (advanced speciment reports), I am no longer able to access CoRA.

I either get a page that says "The requested URL cannot be retireved" or "Server error". At which point I cannot even load the home page.

This has been happening since Thursday and is on both my work and personal devices as well as another computer I have tried around the lab. @fedamann https://github.com/fedamann @SachinPawaskarUNO https://github.com/SachinPawaskarUNO [image: webpage crash] https://user-images.githubusercontent.com/46726506/175949481-acbd4c1e-0d20-4536-8506-fd6c8a08a4d0.JPG

— Reply to this email directly, view it on GitHub https://github.com/spawaskar-cora/cora-docs/issues/692, or unsubscribe https://github.com/notifications/unsubscribe-auth/AC6TSMYKQS5IOYSSU7YF7VLVRHFZ3ANCNFSM5Z6O4PSA . You are receiving this because you were mentioned.Message ID: @.***>

clegarde commented 2 years ago

I think if you clear cookies it solves the issue because I also had this problem. It also may have been a coincidence!

On Mon, Jun 27, 2022 at 5:44 PM Franklin Damann @.***> wrote:

This issue was experienced by Whitmore the Friday before I headed out. The search worked for me but not her.

On Mon, Jun 27, 2022, 11:00 Katie-East @.***> wrote:

After one or two searches (advanced speciment reports), I am no longer able to access CoRA.

I either get a page that says "The requested URL cannot be retireved" or "Server error". At which point I cannot even load the home page.

This has been happening since Thursday and is on both my work and personal devices as well as another computer I have tried around the lab. @fedamann https://github.com/fedamann @SachinPawaskarUNO https://github.com/SachinPawaskarUNO [image: webpage crash] < https://user-images.githubusercontent.com/46726506/175949481-acbd4c1e-0d20-4536-8506-fd6c8a08a4d0.JPG

— Reply to this email directly, view it on GitHub https://github.com/spawaskar-cora/cora-docs/issues/692, or unsubscribe < https://github.com/notifications/unsubscribe-auth/AC6TSMYKQS5IOYSSU7YF7VLVRHFZ3ANCNFSM5Z6O4PSA

. You are receiving this because you were mentioned.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/spawaskar-cora/cora-docs/issues/692#issuecomment-1168001097, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABYCRSTUWM5QNIAOUQQKM63VRIVD5ANCNFSM5Z6O4PSA . You are receiving this because you are subscribed to this thread.Message ID: @.***>

Katie-East commented 2 years ago

Clearing cookies does not seem to have worked. After the webpage crashed in Edge I was also not able to access it in Chrome either.

Still having the same issue today.

mei215 commented 2 years ago

Larkin, Stiles, and I are having the same issue today @SachinPawaskarUNO @clegarde @fedamann

SachinPawaskarUNO commented 2 years ago

@fedamann @clegarde @mei215 @Katie-East Can you please check if DPAA IT has made some updates to your machines. Can some one just check if things are still working from outside DPAA network? It seems to be working for me. This more than likely seems to be a DPAA network/IT issue.

jyopak commented 2 years ago

I am having this issue, after running one search it just crashes and I can't even get back to the dashboard. I've even gone as far as to reset the browser. @SachinPawaskarUNO @Katie-East @fedamann any ideas?

SachinPawaskarUNO commented 2 years ago

@jyopak Sorry for the delayed response. What project are you running this in? Is this via the quick search at the top in the header or via the Advanced Specimen Search or via a Report? More importantly Can you also share the search criteria you have used?

jyopak commented 2 years ago

@SachinPawaskarUNO What project are you running this in? Ploesti Is this via the quick search at the top in the header or via the Advanced Specimen Search or via a Report? Eeither they both fail. In addition some people can not even get to the main Coracore webiste More importantly Can you also share the search criteria you have used? I believe I was looking for sacrum, incomplete, from everything not associated with an individual/sequence, but I can't be sure