spckio / spck-issues

Spck Editor Issues
https://spck.io
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Problem Deleting and Recreating SPCK Editor Account #712

Open EMLzmile opened 1 month ago

EMLzmile commented 1 month ago

Yesterday, I deleted my SPCK Editor account permanently within the SPCK application in order to create a new one. I had originally created the account by connecting it to my GitHub account.

However, when I try to create a new SPCK Editor account using the same GitHub connection, I receive the error message: "An account already exists with the same email address but different sign-in credentials. Sign in using a provider associated with this email address."

This suggests that even though I deleted the previous SPCK Editor account, there is still some residual account information linked to my email address that is preventing me from creating a new account.

I would like to completely remove this old account so that I can set up a fresh SPCK Editor account without any issues. Could you please provide guidance on the proper procedure to fully and permanently delete the old account associated with my email address? I want to ensure I can create a new SPCK Editor account without any problems.

Please let me know if you need any clarification or additional details from me to assist with resolving this account deletion and recreation issue. I appreciate your help in getting this resolved.