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spedas / bleeding_edge

IDL-based Space Physics Environment Data Analysis Software (bleeding edge)
http://www.spedas.org
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Help request on downloading MMS data mystery #60

Closed ericthewizard closed 1 year ago

ericthewizard commented 1 year ago

A user is having trouble accessing MMS FPI data, but I'm unable to reproduce the issue locally (I'm able to download the data). We need to provide some steps to help troubleshoot the issue; the command they're using is:

tr = ['2016-12-17/10:15:00', '2016-12-17/10:20:00']
mms_load_fpi, trange=tr, datatype= ['dis-moms'], data_rate='brst', /center, level='l2', probe=1, /time_clip
Error Message 1
nickssl commented 1 year ago

Works for me without problems (Windows 11, IDL 8.8.3).

ericthewizard commented 1 year ago

Works for me without problems (Windows 11, IDL 8.8.3).

Thanks for checking!

ericthewizard commented 1 year ago

Update: there must be some firewall or /etc/hosts issue; I suggested the user add the /spdf option to grab the data from SPDF instead of the SDC, and now they're able to download data.