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speedball2001 / identitychooser-mx

A thunderbird mailextension for explicitely choosing the correct sender identity before opening an email editor.
GNU General Public License v2.0
27 stars 5 forks source link

Not all accounts are shown #76

Open welblaud opened 1 month ago

welblaud commented 1 month ago

I use Identity Chooser on two computers and with two email accounts. On the first instance everything works, on the second, there is one account missing in the configuration list. The account works as expected, it is simply missing in the list.

Version of plugin: 4.3 Thunderbird version: 128.01esr (flatpak version thunderbird-flatpak 0.1)

Could it be somehow flatpak-associated? In the case I could provide more info, let me know.

speedball2001 commented 1 month ago

Do you refer to the identity list in Identity Chooser's settings?

You could try the following:

  1. Open Thunderbird's error console by pressing Ctrl+Shift+I
  2. Navigate to Thunderbird's Addons and Themes page
  3. Open Identity Chooser's settings.
  4. Do you see any error messages in the error console?

Just to make sure that everything is working: If you open an editor window, does the account/sender email show up in the sender drop down list?

welblaud commented 1 month ago

@speedball2001 Thanks a lot for the steps. Unfortunately, the console does not show any errors. It is clean and the IcIdentities::getIdentities returns apparently just a single item. Both of the accounts are visible in the from or sender field of the main edit window 😞 If I could try something in the console (inspecting the identities, somehow?), I am ready.

welblaud commented 3 weeks ago

@speedball2001 I have just tried a couple of other identity-choosing plugins and all of them have the same problem. They also simply don't detect the other account. I might also mention (sorry, I didn't) the other invisible account is associated with the OWL plugin! This problem does not occur if Thunderbird is installed as a classical Fedora package, not from Flatpak.