Open spencernah opened 2 years ago
We don't include every exception in UG that would show in app message panel which will guide user on that behavior -- e.g. name is unique.
Alternatively, you could create "Sherry Lim (Vendor)", "Sherry Lim (Sister)" to distinguish.
Team chose [response.Rejected
]
Reason for disagreement: Even though error message is present, the purpose of a UG is to educate users on what are the functions and limitations/constraints, if any, of the application. In other words, the users should know what they can and cannot perform with the function. If constraints are not clearly stated, users will interact with the application as though there are none.
Document did not mention that users are not allow to edit names of existing contact that could potentially cause duplicates.
For example, if the name "Sherry Lim" exists in contact, user cannot change the name of another contact to "Sherry Lim"