Failed to connect to server

[volume4k]

After I installed get5-web I tried to connect to the CS:GO server which was running and had the get5 server plugins AND the get5_apistats plugins installed and running. At least it returned: get5_web_avaliable { "plugin_version": "0.5.1", "gamestate": 0, "avaliable": 1 }

But it just says: Failed to connect to server What could be the issue? Note: The ports are both matching either. I tried both... the localhost (127.0.0.1) and the public IP. The rcon password is right also.

[Technoblazed]

Check that all ports are available, where did it say Failed to connect to server as well.

[volume4k]

It said this only on the web interface, but I can connect and play CS:GO on the server as usually.

[Technoblazed]

Could you test the rcon connection from another location, it may be that the port is being blocked elsewhere.

[volume4k]

How can I do that? Because I'm not quite sure how to test it... just via CS:GO itself (VPN)? Or how do I do it? Here is a screen of the error: http://prntscr.com/exwjsw

[Technoblazed]

And you tested it with the public IP as well correct?

[volume4k]

Yes of course I have! I just don't want to reveal the public one.

[volume4k]

I don't know why but it seems like the port 27015 is closed and I tried to open it but it wont change anything. Do you have an Idea what to do? I tried it with iptables so far. Thankyou btw for your fast responses!

[Technoblazed]

Could you print the output of iptables -L, removing anything that clearly shouldn't be there. (SSH Etc.)

[volume4k]

output of iptables -L :

Chain INPUT (policy ACCEPT) target prot opt source destination

Chain FORWARD (policy ACCEPT) target prot opt source destination

Chain OUTPUT (policy ACCEPT) target prot opt source destination

[Technoblazed]

Well it's not that. Could you confirm that the gameserver is running on port 27015 for me? netstat -tulpn | grep :27015 - Does this return a response?

[volume4k]

It returns the following: udp 0 0 0.0.0.0:27015 0.0.0.0:* 2182/./srcds_linux

[Technoblazed]

Your server isn't listening on the TCP port for CSGO, that command should return both a TCP and UDP version if the server is running correctly, could you paste your server start line here please :D

[volume4k]

screen -A -m -d -S csgo ./srcds_run -tickrate 128 +map de_dust2 +game_mode 0 +game_type 0 +sv_setsteamaccount E0F6B3A4103E29B01564520CA***

[Technoblazed]

Could you add -strictportbind -ip 0.0.0.0 -port 27015 to the end of that for me please :D Then start the server up again, and give the netstat command another go.

[volume4k]

Yeah I've done it but it still just returns: udp 0 0 0.0.0.0:27015 0.0.0.0:* 2372/./srcds_linux

[Technoblazed]

If you check the console by attaching to the screen, do you see any warnings in the console?

[volume4k]

I can't find any error regarding the ports :c https://pastebin.com/LBxQ0dh1

[Technoblazed]

Method 2, run netstat -tulpn | grep :27015, get the PID of the process and then use netstat -tulpn | grep <PID>/ Give that a go, wonder if it's binding to a different port.

[volume4k]

udp 0 0 0.0.0.0:26901 0.0.0.0:* 2465/./srcds_linux udp 0 0 0.0.0.0:27005 0.0.0.0:* 2465/./srcds_linux udp 0 0 0.0.0.0:27015 0.0.0.0:* 2465/./srcds_linux udp 0 0 0.0.0.0:27020 0.0.0.0:* 2465/./srcds_linux

That's what I have now.

[Technoblazed]

Well, it's 100% a TCP issue with your server. It's not IPtables because you have everything set to allow. Would you be able to login to a root/sudo user and run the original netstat command again, sudo netstat -tulpn | grep :27015, curious if the process is already running under another user :thinking:

[volume4k]

This actually is a root allowed user and I don't have the "root" user unfortunately. But if I am doing htop after sudo su I still can see that only my user is running the CS:GO server or a server on :27015.

[Technoblazed]

I honestly have no idea why you're unable to bind to the port then, this isn't necessarily a get5 issue, but moreso a server configuration issue :thinking:

[volume4k]

Yea I think so to because from the get5 side all worked flawless. Maybe I'll find something within the config of the server because this is a proxmox virtual server which is hosted by OVH so the network config is different to AWS, DigitalOcean, MyLoc,... (a lot harder actually) Thankyou for your help and for finding out that it might be a serverside issue 💯 👍

[Technoblazed]

I usually just use the linux dedis from OVH :man_shrugging:

[volume4k]

Yeah it's a proxmox (which is linux) dedi 🥇

[volume4k]

I think I need to go for a clean OS install :c What Linux would you recommend for hosting this server?

[Technoblazed]

Personally, any debian/redhat distros.

On Tue, Apr 18, 2017 at 6:57 PM, Jonathan Kowa notifications@github.com wrote:

I think I need to go for a clean OS install :c What Linux would you recommend for hosting this server?

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/splewis/get5-web/issues/49#issuecomment-294929380, or mute the thread https://github.com/notifications/unsubscribe-auth/AM7kXfwv4orkDJfi2wpSbWeWb8LtTpxKks5rxPmfgaJpZM4NAfmm .

[volume4k]

I've been failing for about 3 days trying to get the network configuration running but no luck so far. So we setup a new Ubuntu 17.04 and it finally worked. Then after a lot of installing issues I finally got to 'Add Server'... I typed all in correctly and it said unable to connect. After that I felt like: "No that isn't gonna happen again!?!" Then I tried to figure out what was wrong and after I've seen with your great sudo netstat -tulpn | grep :27015 command that there is a tcp port and it was just binded to 127.0.0.1. So actually in the end -strictportbind -ip 0.0.0.0 -port 27015 works ^^ Thankyou for your great support man <3

[splewis]

So... it sounds like this is resolved, and wasn't related to get5, though maybe I should add a troubleshooting guide somewhere.