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splitio / java-client

Java SDK client for Split Software
https://split.io
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Connection timeout issue in io.split.client:java-client:4.2.1 #472

Closed sheetalj2205 closed 6 months ago

sheetalj2205 commented 6 months ago

We're using the 4.2.1 version of split.io and we have received network connectivity issues which are related to SDK. I am adding logs here for the reference:

RefreshableSplitFetcher failed: Problem fetching splitChanges: Connect to []() [] failed: connect timed out

Unrecoverable error in streaming subsystem. SDK will work in polling-mode and will not retry an SSE connection.

agustinona commented 6 months ago

@sheetalj2205 a connection timeout is typically caused by a networking issue causing these requests to be either dropped or rejected. Have you verified that the internet is reachable in your environment by the time you initialize the SDK in your app?

Since you have already opened a support ticket for this issue it may be better to continue the conversation there as it will be easier to share information.

As a side note, the SDK version you are running is nearing 3 years old now. I'd recommend you consider upgrading to the latest version to take advantage of all the performance and stability improvements as well as new features: https://github.com/splitio/java-client/blob/master/CHANGES.txt

agustinona commented 6 months ago

Marking this as resolved as it was addressed through support.