splunk / splunk-connect-for-syslog

Splunk Connect for Syslog
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Juniper sourcetype #2544

Open n0068702 opened 1 month ago

n0068702 commented 1 month ago

What is the sc4s version? version = "3.4.2"

Is there a pcap available? If so, would you prefer to attach it to this issue or send it to Splunk support? ?

What the vendor name? Juniper

What's the product name? firewall

If you're requesting support for a new vendor, do you have any preferences regarding the default index and sourcetype for their events?

index = juniper_admin sourcetypes = juniper:junos:admin junos:firewall

Do you have syslog documentation or a manual for that device??

Feature Request description:

Need to add these sourcetypes to sc4s vendor

Do you want to have it for local usage or prepare a github PR?

cwadhwani-splunk commented 1 month ago

Hi @n0068702 Could you please create a support ticket and share the sample logs or the pcap file over that ticket? This will help us move forward with this case.

Thanks.

n0068702 commented 1 month ago

I already had a case open with splunk 3533537https://splunk.my.site.com/customer/5005a0000313kAoAAI Remind me how to run a pcap

Donald McNeill Senior Infrastructure Engineer Global Digital Services – Service Management and Delivery

From: cwadhwani-splunk @.> Date: Monday, August 5, 2024 at 1:57 AM To: splunk/splunk-connect-for-syslog @.> Cc: McNeill, Don @.>, Mention @.> Subject: Re: [splunk/splunk-connect-for-syslog] Juniper sourcetype (Issue #2544)

Hi @n0068702https://urldefense.com/v3/__https:/github.com/n0068702__;!!JJ-tOIoKdBzLSfV5jA!pVsCi01bHHBC9MtHKMvahlb0iLeuFbWhqWk4UjqZbfuG-HOetel4Wx_BTUxGVxNCmKPOjFEP63d_CirkEQBWHprlgHezlY-q$ Could you please create a support ticket and share the sample logs or the pcap file over that ticket? This will help us move forward with this case.

Thanks.

— Reply to this email directly, view it on GitHubhttps://urldefense.com/v3/__https:/github.com/splunk/splunk-connect-for-syslog/issues/2544*issuecomment-2268233170__;Iw!!JJ-tOIoKdBzLSfV5jA!pVsCi01bHHBC9MtHKMvahlb0iLeuFbWhqWk4UjqZbfuG-HOetel4Wx_BTUxGVxNCmKPOjFEP63d_CirkEQBWHprlgBOUtJuD$, or unsubscribehttps://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/AY3BP72S5OX3KB5OKFPOPQTZP4H5BAVCNFSM6AAAAABL2XTCUGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENRYGIZTGMJXGA__;!!JJ-tOIoKdBzLSfV5jA!pVsCi01bHHBC9MtHKMvahlb0iLeuFbWhqWk4UjqZbfuG-HOetel4Wx_BTUxGVxNCmKPOjFEP63d_CirkEQBWHprlgGM-zjUk$. You are receiving this because you were mentioned.Message ID: @.***>

cwadhwani-splunk commented 1 month ago

Hi @n0068702 Here are a couple of links that can help you to get the raw logs/pcap file:

Please feel free to reach out to support if you need any further help with the PCAP file.

n0068702 commented 1 month ago

Can we do a call?

Donald McNeill Senior Infrastructure Engineer Global Digital Services – Service Management and Delivery

From: cwadhwani-splunk @.> Date: Wednesday, August 7, 2024 at 2:12 AM To: splunk/splunk-connect-for-syslog @.> Cc: McNeill, Don @.>, Mention @.> Subject: Re: [splunk/splunk-connect-for-syslog] Juniper sourcetype (Issue #2544)

Hi @n0068702https://urldefense.com/v3/__https:/github.com/n0068702__;!!JJ-tOIoKdBzLSfV5jA!rSlKr7RLQV2taTN75zILVPCSN3F-Ps69l7IW1-kvsQv0yPyZsjom8nuGBrKrujN5gYJxiawLZdTPnB0JwjW2FBCLAfzoINIn$ Here are a couple of links that can help you to get the raw logs/pcap file:

Please feel free to reach out to support if you need any further help with the PCAP file.

— Reply to this email directly, view it on GitHubhttps://urldefense.com/v3/__https:/github.com/splunk/splunk-connect-for-syslog/issues/2544*issuecomment-2272693687__;Iw!!JJ-tOIoKdBzLSfV5jA!rSlKr7RLQV2taTN75zILVPCSN3F-Ps69l7IW1-kvsQv0yPyZsjom8nuGBrKrujN5gYJxiawLZdTPnB0JwjW2FBCLAbM6KYi-$, or unsubscribehttps://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/AY3BP72BQJYM6YEYAPYFXIDZQG3FFAVCNFSM6AAAAABL2XTCUGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENZSGY4TGNRYG4__;!!JJ-tOIoKdBzLSfV5jA!rSlKr7RLQV2taTN75zILVPCSN3F-Ps69l7IW1-kvsQv0yPyZsjom8nuGBrKrujN5gYJxiawLZdTPnB0JwjW2FBCLAYwoc6LB$. You are receiving this because you were mentioned.Message ID: @.***>

cwadhwani-splunk commented 1 month ago

Hi @n0068702 I have requested the support team to assist you with generating the pcap file. They will get in touch with you for the same.

cwadhwani-splunk commented 1 month ago

Hi @n0068702

Could you please confirm if the call is solely for generating the pcap file, or if you need assistance with any other issues as well? This will help the support team prepare accordingly.

Note: For now, we just need the pcap file or sample raw logs to proceed with the case.

Ruthieb-splunk commented 1 month ago

Hi @cwadhwani-splunk, I'm the Splunk TSE working with the customer on the support side. SFDC case: 3533537. We already had a call and I guided the customer on how to collect the pcap we need to create the sourcetype. Once I have the file on the case I will share it with you.