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Partial profile displayed using Firefox 11 or 12 #52

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?

1.Firefox 11 or 12.
2.
3.

Note: Firefox 10 is fine

What is the expected output? What do you see instead?

When entering profile, fields displayed up to part of regex section only. Other 
fields such as Credit Card, Submit button ... etc are not available for 
selection.

What version of the product are you using? On what operating system?

Firefox 11 or 12. Windows XP, and 7.

Please provide any additional information below.

Please see screenshot attached

Thank you 

Tom

Original issue reported on code.google.com by tomh...@gmail.com on 19 Mar 2012 at 1:20

Attachments:

GoogleCodeExporter commented 8 years ago 
Hi Tom,

I cannot reproduce this with Firefox 11 in Windows 7 or OSX when creating a new 
profile or viewing an existing profile.

Original comment by andrew.O...@gmail.com on 2 Apr 2012 at 9:30

GoogleCodeExporter commented 8 years ago 
Hi Andrew,

I have Win7(64) Firefox 11.0 and Java 6 Update 25(64-bit), no issue.

However, I have another laptop with XP SP3, Firefox 11.0 and Java 6 Update 31 ( 
or Java 7 update 3 ), only partial profile is displayed. I cleared cache and 
history files, it didn't help. Please see attached for software installed and 
partial form screenshots.

Thanks

Tom

Original comment by tomh...@gmail.com on 3 Apr 2012 at 1:05

Attachments:

GoogleCodeExporter commented 8 years ago 
the submit button for new profile is not displayed in ubuntu10.04 and firefox 
13.1.......

Original comment by raghvend...@gmail.com on 21 Jun 2012 at 11:47

Attachments:

GoogleCodeExporter commented 8 years ago 
same issue, openDLP 0.4.4. I can access it just fine but other users have the 
same problem with fields missing. Tested this with IE, Firefox, and Chrome on 
end user's pc having the problem. I did get an error on page issue in IE, 
pasted below:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; 
GTB7.4; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 
3.0.4506.2152)
Timestamp: Thu, 23 Aug 2012 14:24:16 UTC

Message: Object required
Line: 338
Char: 3
Code: 0
URI: https://10.106.131.25/OpenDLP/profiles.html

Message: Object required
Line: 248
Char: 3
Code: 0
URI: https://10.106.131.25/OpenDLP/profiles.html

It seems to be a problem with the html or css as all the elements are there but 
are being hidden. I think it has something to do with the adjustable text 
fields in the Directories and File Extensions fields.

Original comment by dankoes...@gmail.com on 23 Aug 2012 at 2:38

GoogleCodeExporter commented 8 years ago 
I have attached a new "profiles.html" that increases the width of HTML columns. 
Does this fix the bug?

I tested this inside Windows 7 with Firefox 14.0.1, IE 8.0, and Chrome 
21.0.1180.83m. I can see the "Submit" button at the bottom of every "Scan Type" 
option for new profiles.

Original comment by andrew.O...@gmail.com on 28 Aug 2012 at 1:49

Attachments:

GoogleCodeExporter commented 8 years ago 
I am experiencing the same issue and replaced the profiles.html with the new 
one you created and have the same issue.

Original comment by ada...@gmail.com on 24 Sep 2012 at 11:51

GoogleCodeExporter commented 8 years ago 
Are you guys seeing this when creating a new profile or editing an existing one?

Have you tested this with browsers running no addons or plugins, and on an OS 
that does not have anything strange installed?

Original comment by andrew.O...@gmail.com on 2 Oct 2012 at 10:58

GoogleCodeExporter commented 8 years ago 
Has anyone found a solution for this. I get the partial page when creating a 
new profile. This prevents me from creating a profile so there is no profile to 
edit. I deployed it on Ubuntu 12.04 using Firefox 16. Went back to Firefox 3 
and still see the problem. Installed a clean version of Wins 7 with no addons & 
plugins in the latest browser versions (used Firefox & Chrome)and still no 
change. I also used the profiles.html you posted but the issue remain. Any 
suggestions are welcomed. Thanks.

Original comment by edgar.p....@gmail.com on 23 Oct 2012 at 3:49

GoogleCodeExporter commented 8 years ago 
Hi Edgar,

1. Are you using the VM or a standalone installation?
2. Can you go to the profile page and save the HTML, then attach it here?
3. Have you tried installing a Firefox addon, such as "Console 2" 
(https://addons.mozilla.org/en-US/firefox/addon/console%C2%B2/), to see what it 
says about any Javascript or CSS errors?

Original comment by andrew.O...@gmail.com on 23 Oct 2012 at 10:52

GoogleCodeExporter commented 8 years ago 
I'm using the VM. The HTML and errors from Console 2 are attached. I will 
attempt to install the standalone as well. Thanks.

Original comment by edgar.p....@gmail.com on 26 Oct 2012 at 4:48

Attachments:

GoogleCodeExporter commented 8 years ago 
Do you have any custom regular expressions that you made?

Original comment by andrew.O...@gmail.com on 28 Oct 2012 at 4:13

GoogleCodeExporter commented 8 years ago 
Edgar, in addition to wondering if you have any custom regexes, I would also 
like to know if you see any server-side errors in the Apache logs when you 
request the profiles page. The Apache log would be "/var/log/apache2/error.log".

Original comment by andrew.O...@gmail.com on 28 Oct 2012 at 5:49

GoogleCodeExporter commented 8 years ago 
No custom regexes. I checked the Apache log and there were many errors specific 
missing files needed to connect to the client. Due to the number of errors, I 
felt this was more a install issue verses erroneous database scripts so I 
remove virtual box and re-installed the entire environment with the exception 
of the new Windows host. Check the logs and no errors. I have a complete 
profiles page showing the "Submit" button now. Thanks for your assistance on 
this. It really helped.

Original comment by edgar.p....@gmail.com on 30 Oct 2012 at 7:09

GoogleCodeExporter commented 8 years ago 
FYI...I also went so far as to convert the Vbox image over to VMWare to see if 
this would work and almost the same errors occurred as with my previous install 
of OpenDLP within the Linux host environment.

Original comment by edgar.p....@gmail.com on 30 Oct 2012 at 7:19

GoogleCodeExporter commented 8 years ago 
Had this issue with a new installation of Ubuntu 12.04 and OpenDLP 0.5.1.  
Exactly as reported in screenshots with regex being the last item shown.  HTML 
shows it is dying after the <td>.

Tested with several browsers, etc.  This is also an image converted for ESXi.  

My problem ended up being associated with changing the MySQL passwords during 
setup.  I found these errors in /var/log/apache2/error.log: 'failed: Access 
denied for user 'OpenDLP'@'localhost'.  

I changed the password in the file: /var/www/OpenDLP/web/etc/db_admin
and was then able to see the continuation of the form.

Original comment by m...@mitabs.net on 5 Mar 2014 at 12:38