I cannot get my dedicated server to work with Spotify Api

spotify / web-api

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I cannot get my dedicated server to work with Spotify Api #839

Closed CoZmicShReddeR closed 6 years ago

CoZmicShReddeR commented 6 years ago

Issue found on April 4th 2018.

Endpoint(s):

Domain: cozworld.com

Scope(s):

Cannot connect to spotify from my dedicated server my domain is cozworld.com

Steps to reproduce:

Attempted these tree Command Prompt: curl https://api.spotify.com/v1/albums Ping api.spotify.com Ping 194.68.30.86 I added to my host file: 194.68.30.86 api.spotify.com

I also tried everything with and without Firewall

Expected behaviour:

A public user object as described on https://developer.spotify.com/web-api/object-model/#user-object-public.

Actual behaviour:

Command Prompt:

C:\Users\Administrator>curl https://api.spotify.com/v1/albums curl: (7) Failed to connect to api.spotify.com port 443: Timed out

CoZmicShReddeR commented 6 years ago

The Addon I am using is for Xenforo https://xenforo.com/community/resources/th-spotify.6326/

arirawr commented 6 years ago

Hi @CoZmicShReddeR - It doesn't look like you're using a valid curl command. Could you try using our Web API Console and copy the curl command to run on your machine? https://beta.developer.spotify.com/console/get-album/

CoZmicShReddeR commented 6 years ago

I used

curl -X "GET" "https://api.spotify.com/v1/albums/4aawyAB9vmqN3uQ7FjRGTy?market=ES" -H "Accept: application/json" -H "Content-Type: application/json" -H "Authorization: Bearer "

It Timed Out

I cannot even log into the Developer Api site from my server so I believe it's being blocked somehow

issues-spotify issues-spotify2

arirawr commented 6 years ago

Could you check what api.spotify.com resolves to on your server by running dig api.spotify.com? Also, we had some small problems yesterday with some systems which may have contributed to this, are you still seeing the issue today?

CoZmicShReddeR commented 6 years ago

I still cannot log into the Developer site with my server. I can log into with my desktop but something is blocking my server from logging into the website! I am using Chrome and tried it with the Edge browser nothing works...

I tried dig api.spotify.com it was labeled an unrecognized command

C:\Users\Administrator.WIN-9SQRCA2QBAF>dig api.spotify.com 'dig' is not recognized as an internal or external command, operable program or batch file.

C:\Users\Administrator.WIN-9SQRCA2QBAF> #######################

0xNF commented 6 years ago

Instead of dig, which does not come installed by default on Windows machines, try nslookup.api.spotify.com

For comparison, the result on my end looks up this:

C:\Users\admin>nslookup api.spotify.com
Server:  UnKnown
Address:  192.168.10.1

Non-authoritative answer:
Name:    weblb-wg.dual-gslb.spotify.com
Address:  104.154.127.47
Aliases:  api.spotify.com

CoZmicShReddeR commented 6 years ago

C:\Users\Administrator>nslookup api.spotify.com Server: rdns01.us-midwest-1.nexcess.net Address: 208.69.120.23

Non-authoritative answer: Name: weblb-wg.dual-gslb.spotify.com Address: 104.154.127.47 Aliases: api.spotify.com

C:\Users\Administrator>

hughrawlinson commented 6 years ago

Hi @CoZmicShReddeR - we've made a change recently that may have inadvertently fixed this issue - can you check if it's working for you now?

arirawr commented 6 years ago

Hey @CoZmicShReddeR, as we haven't heard from you in a while, I'll assume that means everything has been resolved! If not, feel free to reopen so we can help you out.