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square / react-native-square-reader-sdk

React Native Plugin for Square Reader SDK
Apache License 2.0
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App crashes when trying to use the Square Stand #219

Closed smalik02 closed 1 year ago

smalik02 commented 1 year ago

Describe the issue

Our product was approved by Square & the Apple team. We added the PPID #s to the info.plist file. We expected the reader sdk to connect with the square stand automatically & process the payment. However, whenever we try to start the checkout process, the app crashes.

Here is a link to the issue on Sentry: https://tabletab.sentry.io/share/issue/f30953fea1a34b0d86c04513f1920dc7/

To Reproduce

Steps to reproduce the issue.

  1. Open the reader-sdk app with the square stand
  2. Start the checkout process const checkoutResult: CheckoutResult = await startCheckoutAsync( checkoutParams );. App crashes

Expected behavior

It should present the checkout screen.

Environment (please complete the following information):

CharmisG commented 1 year ago

@smalik02 Can you please check in latest update and let us know if you are still facing same issue.

smalik02 commented 1 year ago

using a latest version for this library?

CharmisG commented 1 year ago

Yes @smalik02 !

brandonjenniges commented 1 year ago

@smalik02 Can you try again to see if this issue still happens on ReaderSDK 1.6.9? We had a fix for this in 1.6.9 and I don't see any crash logs for it in that version.

Can you also confirm you updated your Info.plist with the values as shown here.

Additionally if you can provide any surrounding context to what you're passing into the checkoutParams that might help debug this issue.