Black screen when opening a pdf file

GoogleCodeExporter commented 9 years ago

What steps will reproduce the problem?
1. Add a new pdf file to the sdcard
2. Update the library
3. Open the pdf from the libary

What is the expected output?
The file is shown

What do you see instead?
Most of the time a black screen with a responsive interface; the side menus 
working and notifications of page changes when flipped appears.

What version of the product are you using?
2.2.3

On what operating system?
Android 4.4.2

What device are you using?
Cube talk 9x

Please provide any additional information below.

This issue appears only on the 2.2.3 version of the program; making a downgrade 
to the 2.2.2 and keeping all settings equal works correctly.

Original issue reported on code.google.com by man...@gmail.com on 27 Feb 2015 at 8:48

GoogleCodeExporter commented 9 years ago

Can you please open About in EBookDroid and copy here all info from last tab 
(Device info)?

Original comment by Andrei.K...@gmail.com on 27 Feb 2015 at 10:46

GoogleCodeExporter commented 9 years ago

Here it is:
EBookDroid (org.ebookdroid) 2.2.3(223001)

Device info:

VERSION     : 19
BOARD       : U65GT
BRAND       : CUBE
CPU_ABI     : armeabi-v7a
CPU_ABI2    : armeabi
DEVICE      : U65GT
DISPLAY     : 0502L012_EP79-U65GTB18MXXTDC_V2.0_20141111
FINGERPRINT : HTT:4.4.2/KOT49H/1415687229:user/test-keys
ID          : KOT49H
MANUFACTURER: CUBE
MODEL       : U65GT
PRODUCT     : U65GT

System properties:

ro.config.ringtone=Champagne_Edition.ogg
ro.mediatek.version.sdk=2
persist.mtk.anr.mechanism=1
sys.ipo.pwrdncap=2
ro.product.chivinproduct=U65GT
ro.config.notification_sound=Proxima.ogg
ro.build.version.sdk=19
ril.active.md=0
ro.build.type=user
persist.radio.fd.off.r8.counter=5
ro.zygote.preload.enable=0
dalvik.vm.mtk-stack-trace-file=/data/anr/mtk_traces.txt
ro.mediatek.version.release=ALPS.KK1.MP1.V2.16
ro.com.google.networklocation=1
persist.clearMotion.fblevel.nrm=255
persist.sys.display.clearMotion=1
ro.build.version.incremental=eng.zmchivin3.1415687229
ro.build.display.id=0502L012_EP79-U65GTB18MXXTDC_V2.0_20141111
ro.custom.build.version=U65GTB18MXXTDC_V2.0.4B_150115_mod Lepi
persist.mtk.wcn.combo.chipid=-1
persist.clearMotion.fblevel.bdr=255
ro.mediatek.gemini_support=false
ro.build.user=zmchivin3
persist.gemini.sim_num=1
dalvik.vm.heapsize=256m
ro.build.version.codename=REL
ro.com.google.locationfeatures=1
bgw.current3gband=0
ro.media.enc.jpeg.quality=100
ro.build.description=htt92_tb_tdw_kk-user 4.4.2 KOT49H eng.zmchivin3.1415687229 
test-keys
ro.product.name=U65GT
ril.first.md=1
ro.opengles.version=131072
mediatek.wlan.chip=MTK_CONNSYS_MT6592
net.bt.name=Android
ro.build.flavor=
ro.build.date=Tue Nov 11 14:29:55 CST 2014
dalvik.vm.stack-trace-file=/data/anr/traces.txt
persist.radio.fd.r8.counter=15
launcherplus.allappsgrid=2d
ril.telephony.mode=4
ro.sf.lcd_density=264
ro.product.cpu.abi=armeabi-v7a
ril.worldphone.support=1
ro.camera.sound.forced=0
ro.sys.usb.storage.type=mtp,mass_storage
ro.product.device=U65GT
ro.sys.usb.bicr=yes
ro.product.manufacturer=CUBE
ro.build.id=KOT49H
dalvik.vm.heapgrowthlimit=128m
ro.product.locale.language=en
persist.sys.dalvik.vm.lib=libdvm.so
mediatek.wlan.ctia=0
ro.wifi.channels=
ro.product.customversion=0502L012_20141111
ro.product.model=U65GT
ro.btstack=blueangel
ril.specific.sm_cause=0
ro.sf.hwrotation=0
ro.gemini.smart_3g_switch=0
ro.build.product=htt92_tb_tdw_kk
ril.external.md=0
ro.mediatek.wlan.wsc=1
ro.build.version.release=4.4.2
ro.config.alarm_alert=Alarm_Classic.ogg
rild.libpath=/system/lib/mtk-ril.so
ro.product.locale.region=GB
ro.gemini.smart_sim_switch=false
ro.sys.usb.mtp.whql.enable=0
ro.product.cpu.abi2=armeabi
drm.service.enabled=true
wifi.tethering.interface=ap0
ro.adups.sign.version=chivin6592_kk
curlockscreen=1
ro.fota.device=U65GT
ro.board.platform=
ril.flightmode.poweroffMD=1
fmradio.driver.enable=1
mediatek.extmd.usbport=0
persist.radio.fd.counter=15
ro.fota.type=phone
ro.product.facebook.dash=true
sys.initd=on
mediatek.wlan.module.postfix=_mtk_connsys_mt6592
ro.audio.silent=0
ro.fota.platform=MTK6592_KK
ro.mediatek.wlan.p2p=1
ro.mediatek.version.branch=KK1.MP1
ro.mediatek.platform=MT6592
ro.build.characteristics=tablet
ro.product.brand=CUBE
ro.fota.version=0502L012_EP79-U65GTB18MXXTDC_V2.0_20141111
ro.fota.oem=chivin6592_KK
ro.chivin.secure=9527
persist.radio.fd.off.counter=5
ro.mediatek.chip_ver=S01
ro.build.fingerprint=HTT:4.4.2/KOT49H/1415687229:user/test-keys
persist.sys.timezone=Europe/London
ro.build.tags=test-keys
ter.service.enable=0
ril.radiooff.poweroffMD=0
ro.product.chivinversion=U65GTB18MXXTDC_V2.0.4B_150115_mod Lepi
ril.current.share_modem=1
ro.lte.dc.support=0
ro.build.host=chivin-All-Series
ro.build.date.utc=1415687395
ro.setupwizard.mode=DISABLED
wifi.direct.interface=p2p0
ro.product.board=U65GT
wifi.interface=wlan0
ro.sys.usb.charging.only=yes
rild.libargs=-d /dev/ttyC0

Original comment by man...@gmail.com on 27 Feb 2015 at 2:18

GoogleCodeExporter commented 9 years ago

One more question. Do you see "Retrieving page info..." with counter before 
black screen upon opening new document or just a black screen? Does this black 
screen happens on all documents or on specific one?

Original comment by Andrei.K...@gmail.com on 27 Feb 2015 at 2:39

GoogleCodeExporter commented 9 years ago

When I open a file from the library appears loading <the name of the file> 
please wait.
Then the screen goes black and nothing more happens.

It seems to appear in almost all documents, but i think that it happens only 
with files that haven't the cover scanned in the library (tried a new document, 
black screen; scanned covers and restarted the program and it opens).

Original comment by man...@gmail.com on 27 Feb 2015 at 2:50

GoogleCodeExporter commented 9 years ago

I was playing a little with the library and found that if i try to open a file, 
get a black screen, close the app and try to open it again it worked in all the 
tries i made.

Original comment by man...@gmail.com on 27 Feb 2015 at 3:01

GoogleCodeExporter commented 9 years ago

So, it happens for some reason, then after reopening app it can not be 
reproduced, correct?

Three more questions: 1. Where does your documents placed% internal memory or 
external sd card?
2. Where does ebookdroid cache located (it can be checked in settings): 
internal memory or sd card?
3. If external sd card is present - what is the mount point for it?

Original comment by Andrei.K...@gmail.com on 27 Feb 2015 at 3:15

Changed state: Discussion

GoogleCodeExporter commented 9 years ago

Correct, once you restart the program that file can be opened, but in the same 
session if you open another new file the problem happens again.

My library is stored into a sd card, the cache is in system app cache and the 
mountpoint for my sdcard is /mnt/sdcard2 (and i think that it has a symlink to 
/storage/sdcard1 because my library path is /storage/sdcard1/Documents).

Original comment by man...@gmail.com on 27 Feb 2015 at 3:24

GoogleCodeExporter commented 9 years ago

Thank you. Now I think I have enough info to think about this behaviour.

Original comment by Andrei.K...@gmail.com on 27 Feb 2015 at 3:34

GoogleCodeExporter commented 9 years ago

Can you try latest version? 2.2.4?

Original comment by Andrei.K...@gmail.com on 12 Mar 2015 at 11:52

GoogleCodeExporter commented 9 years ago

Hi,
    i was trying it last night and everything works correctly now. Thanks.

Original comment by man...@gmail.com on 12 Mar 2015 at 11:53

GoogleCodeExporter commented 9 years ago

Original comment by Alexander.V.Kasatkin@gmail.com on 12 Mar 2015 at 12:14

Changed state: Fixed

sravani123 / ebookdroid

Black screen when opening a pdf file #923