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ssec / sift

A visualization application for satellite imagery
http://sift.ssec.wisc.edu/
GNU General Public License v3.0
49 stars 14 forks source link

SIFT_1.0.6.dmg not opening #242

Open joleenf opened 5 years ago

joleenf commented 5 years ago

Hi,

I had a SIFT Beta 0.9.1 on my mac. I wanted to update, but the current dmg seems to install. However, verifying that I really want to open this app from an unknown developer, no interface appears after the verification process. I am using the dmg currently linked here ftp://ftp.ssec.wisc.edu/pub/sift/dist/SIFT_1.0.6.dmg

Joleen

djhoese commented 5 years ago

Try right clicking on the .app and choosing "Open". If I recall correctly this is a security measure by OSX to not let you accidentally double click an untrusted .app. After you do it the first time it should allow for double clicking.

joleenf commented 5 years ago

Hi Dave,

That is what I did, and after verifying and looking like it should open (SIFT icon bounces a few times), no interface opens.

Joleen

djhoese commented 5 years ago

Can you try navigating to the location of the .app in Terminal.app and doing open -a SIFT.app. It should give you an error message on the terminal.

joleenf commented 5 years ago

LSOpenURLsWithRole() failed for the application /Applications/SIFT.app with error -10810.

djhoese commented 5 years ago

@rayg-ssec Any ideas? I don't think I've ever seen this error before.

joleenf commented 5 years ago

Could it be a bad uninstall of the previous version? I just moved the previous version to trash, rather than replacing old with new version.

djhoese commented 5 years ago

@joleenf You could also try, from the terminal, running ./SIFT.app/Contents/MacOS/SIFT (I think that's the executable path).

Moving the old version to Trash should be fine. It is possible that the "workspace" needs to be deleted. I forget where it is by default (~/Library/Application Support/SIFT/workspace maybe), but if you delete that directory and try opening SIFT maybe that will help.

joleenf commented 5 years ago

Hi,

The sift_workspace I found was in my Documents folder. This is the error I got when entering ./SIFT.app/Contents/MacOS/SIFT

Traceback (most recent call last): File "site-packages/PyInstaller/loader/rthooks/pyi_rth_qt4plugins.py", line 41, in ModuleNotFoundError: No module named 'PySide'

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "site-packages/PyInstaller/loader/rthooks/pyi_rth_qt4plugins.py", line 43, in ImportError: dlopen(/Applications/SIFT.app/Contents/MacOS/PyQt4/QtCore.so, 2): Library not loaded: @loader_path/libc++.1.dylib Referenced from: /Applications/SIFT.app/Contents/MacOS/libc++.1.dylib Reason: image not found [4072] Failed to execute script pyi_rth_qt4plugins

djhoese commented 5 years ago

Did you have it installed in /Applications before? If not, what if you install SIFT in ~/Applications?

rayg-ssec commented 5 years ago

If I remember correctly, Jess may have tried running it straight out of the DMG instead of dragging it into /Applications or ~/Applications? In the training haze I forgot that it's Windows that needs an installer, Mac is the usual drag-to-install.

On 2019.10.08, at 15:13, David Hoese notifications@github.com<mailto:notifications@github.com> wrote:

Did you have it installed in /Applications before? If not, what if you install SIFT in ~/Applications?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/ssec/sift/issues/242?email_source=notifications&email_token=AAN6NS7QYOSKN72HEBLQ22DQNTLUDA5CNFSM4I6VIIT2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEAVI6DA#issuecomment-539660044, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAN6NS257DBKDU7PZRS3XNLQNTLUDANCNFSM4I6VIITQ.

joleenf commented 5 years ago

Hi Dave,

Same error:
(satpy) simple:Applications joleenf$ pwd /Users/joleenf/Applications

(satpy) simple:Applications joleenf$ ./SIFT.app/Contents/MacOS/SIFT Traceback (most recent call last): File "site-packages/PyInstaller/loader/rthooks/pyi_rth_qt4plugins.py", line 41, in ModuleNotFoundError: No module named 'PySide'

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "site-packages/PyInstaller/loader/rthooks/pyi_rth_qt4plugins.py", line 43, in ImportError: dlopen(/Users/joleenf/Applications/SIFT.app/Contents/MacOS/PyQt4/QtCore.so, 2): Library not loaded: @loader_path/libc++.1.dylib Referenced from: /Users/joleenf/Applications/SIFT.app/Contents/MacOS/libc++.1.dylib Reason: image not found [4796] Failed to execute script pyi_rth_qt4plugins (satpy) simple:Applications joleenf$

joleenf commented 5 years ago

Running straight from the dmg and get the same error in terminal.