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sstokic-tgm / JFTSE

JFTSE Open Source MMO Framework
GNU General Public License v3.0
50 stars 26 forks source link

Account Problem #148

Closed alin0612 closed 2 years ago

alin0612 commented 2 years ago

Hi there,

I haven't been on my account for two days already, but when I tried to log in today, it says the user id is currently logged on. please double-check this issue.

code: = 4002 -2,

My Account: alin0612

alin0612 commented 2 years ago

Game platform: Fanta Tennis

Velucy commented 2 years ago

Hello, are you on discord? If so please open a ticket with "ModMail" there, we will take care of it. Otherwise please relay the character name this happened on, thanks.

alin0612 commented 2 years ago

Hi, I only have one character inside this account and the character name is called Allsaints

not sure where to find modmail and open a ticket, could you kindly guide me and provide steps?

Velucy commented 2 years ago

https://discord.gg/Jyxq7tu4u3

this is the discord, join there for news and other stuff, easier to support as well.

You should be able to login again now.

alin0612 commented 2 years ago

just log in, thank you!

alin0612 commented 2 years ago

how come I cant join the discord conversation? it wouldn't allow me to send messages, and i can't see the content as well My account is happening the same issue again as last time.

Velucy commented 2 years ago

you have to accept the rules on the discord server in the #rules channel, otherwise you aren't allowed to post/see anything it's a protection against bots mostly.

ldlv587 commented 1 year ago

id：nosegod ，same question，can u help me？the DISCORD cant open so i cant use modmail

viol3 commented 1 year ago

I resetted your account status, nosegod

ldlv587 commented 1 year ago

thank u, u are wonderful guy