The initiative focuses on upgrading the user experience by transitioning from synchronous to asynchronous file uploads within the "Knowledge Sources" section of our web portal. This strategic shift aims to streamline the upload process, enabling users to continue their tasks uninterrupted while files are being uploaded in the background.
Intended Outcomes:
Enhanced User Experience: By implementing asynchronous uploads, users can seamlessly multitask on the portal without waiting for file uploads to complete, thereby improving efficiency and reducing disruption to their workflow.
Improved Feedback and Notification: Users will receive clear feedback and notifications regarding the upload process, including success notifications and guidance in case of failures, fostering a smoother user experience.
Efficient Error Handling: The system will gracefully handle upload failures and provide users with options for retrying uploads without reselecting files, ensuring a seamless and frustration-free experience.
Background Upload Management: Users will gain control over ongoing uploads with features like pause, resume, and cancel options, enhancing their ability to manage uploads effectively.
Enhanced Security: Security standards will be maintained, ensuring data integrity and user authentication throughout the asynchronous upload process.
Comprehensive Documentation: User help documentation and FAQs will be updated to guide users on utilizing the new asynchronous upload feature, offering troubleshooting tips and upload management guidance for a smooth transition.
Summary:
The initiative focuses on upgrading the user experience by transitioning from synchronous to asynchronous file uploads within the "Knowledge Sources" section of our web portal. This strategic shift aims to streamline the upload process, enabling users to continue their tasks uninterrupted while files are being uploaded in the background.
Intended Outcomes:
Feature Preview: