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The Blockstack Browser
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Free ID that is showing unclaimed in Explorer is showing as unavailable in the Browser #2059

Open ryanarndtcm opened 4 years ago

ryanarndtcm commented 4 years ago

This is coming in from a user in support who has been sent a link to this issue to add to. I will add anything else in here that they send to support.

shows ID is not taken: https://explorer.blockstack.org/name/andonov.id.blockstack

Screenshot.png image

Shows ID is taken

ryanarndtcm commented 4 years ago

I tried on Firefox, Brave, Iridium - get the same thing

timstackblock commented 4 years ago

Yes this isn't browser based it seems to be a data issue with name registration. Let me ping Hank and see if he has noticed this issue. @hstove

ryanarndtcm commented 4 years ago

@timstackblock user is checking in on the status of this, is there anything I can update them with? thanks!

timstackblock commented 4 years ago

I spoke to @hstove about this and he found the issue, I will assign this ticket to him.

What we found it that we just need better validation on this form. The issue is no the number of characters users are trying to register names with, thats what causes the error.

hstove commented 4 years ago

To clarify the issue here: subdomains must be at least 8 characters. This one is 7, which is why it's being blocked from registering.

ryanarndtcm commented 4 years ago

Ahh, this is a carry over ID from Onename which was registered and is now expired and cannot be renewed, so for this person, it will then be lost from the sounds of it.

Is that correct?