stacksgov / stacks-co

Repo for tracking suggestions, edits, and improvements for stacks.co
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Invalid tokens in Wallet #84

Closed ChristianD90 closed 2 months ago

ChristianD90 commented 2 months ago

Dear, 

I am having some real issues.  Binance are confirming that the transaction made to STX wallet is correct and completed, but on my wallet it states that its "invalid". See picture.   As you can see from the transaction history, there is only one incoming wire. No outgoing. But the coins is not there. 

Can you please assist me in sorting this out so that I can access

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cuevasm commented 2 months ago

This is not a support channel, please use TG or Discord. You need to make sure you're using the latest version of the wallet, the 'Blockstack Wallet' from your screenshot is several years out of date and has long since become Leather: https://leather.io. Update/install the wallet, login/restore using your seed phrase/secret key. Reach out directly to Leather for further support with their wallet.

ChristianD90 commented 2 months ago

This is not a support channel, please use TG or Discord. You need to make sure you're using the latest version of the wallet, the 'Blockstack Wallet' from your screenshot is several years out of date and has long since become Leather: https://leather.io. Update/install the wallet, login/restore using your seed phrase/secret key. Reach out directly to Leather for further support with their wallet.

Thank you. Do you have a email address to reach them? I cant seem to find it.

ChristianD90 commented 2 months ago

@cuevasm

cuevasm commented 2 months ago

Click 'Expert Support' on the page I linked for you. That said, you should first follow the steps I provided, that's all that really needs to be done here and you likely don't need any support to do it. Install the wallet -> restore using your key.