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standardnotes / desktop

[Moved to https://github.com/standardnotes/app] A free, open-source, and end-to-end encrypted notes app. https://standardnotes.com
GNU Affero General Public License v3.0
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Extended benefits no longer work with 3.9.x update #829

Closed koopernick closed 2 years ago

koopernick commented 2 years ago

Hello,

I'm using the selfhosted version of your product, and bought a "premium key" some time ago (I think it was called, offline key or something). My key is valid until 7/26/2026.

Unfortunately I can't make it work with the latest version of the desktop app (3.9.x). The key is still there in the setting page, but I have the warning saying I don't have any subscription, and the addon no longer works (read only). I tried removing the key and adding it back, but I have a generic error message.

Am I stuck with the 3.8 version or is there a way to fix it ? (I'm fine with the 3.8 btw, so no big deal if there is no option to upgrade the client).

Thank you.

moughxyz commented 2 years ago

We can fix this for you but we'll need some account info, so please email help@standardnotes.com.

koopernick commented 2 years ago

Done, thank you !