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Unable to Start Upload Session #3422

Closed epoxi1 closed 9 months ago

epoxi1 commented 9 months ago

Upon clicking save image to files under a linked image in a supernote, on Windows 10 Deskop App, I get these two error messages and the image fails to upload.

Unable to start upload session There was an error while uploading the file

Untitled

The experimental 'Moments' feature on the Android mobile app also does not work and produced the same pair of error messages.

I am a subscribed SN user not a self-hosted user FYI.

effieeee commented 9 months ago

Hi @epoxi1, we may need to continue troubleshooting this via email, so can I ask you to contact us at help@standardnotes.com using your Standard Notes account email address? I’ll close this for now, as I’ll continue assisting you via email 🙏