Unable to create author account on Listed

[M1ckB]

Describe the bug

I would like to create a blog on Listed, so I'm trying to create an author account but am unable to do so.

When I press the button "Create new author", the button changes text to "Creating account..." and is greyed out. This goes on for thirty seconds and then then the button reverts to its normal state with no change.

To Reproduce

Steps to reproduce the behavior:

1. Go to "Settings" (either using the web app or macOS desktop app)
2. Press the "Listed" section
3. Press the "Create new author" button below the "Get Started" header

Expected behavior

I'm expecting to be taken to a page to create a new author account and blog.

Screenshots

Desktop (please complete the following information):

• OS: macOS
• Browser Brave
• Version: Sonoma 14.4.1

[binaryronin]

Same issue here. Tried with iPhone, Tablet, Webapp, and Mac Application. Tried on my local network and on my cellular network just to make sure it didn't have to do with my network blocking.

[romain-pfund]

Same here, Try android, windows and webapp (chrome)

on the web app, I look at the DevTool:

Request URL: https://api.standardnotes.com/v1/users/XXXXXX/settings/listed_author_secrets Request Method: OPTIONS Status Code:204 No Content

then

Request URL: https://api.standardnotes.com/v1/users/XXXXXX/settings/listed_author_secrets Request Method: GET Status Code: 400 Bad Request

with response

{
    "meta": {
        "auth": {
            "userUuid": "XXXXXX",
            "roles": [
                {
                    "uuid": "XXXXXX",
                    "name": "PRO_USER"
                },
                {
                    "uuid": "YYYYYY",
                    "name": "CORE_USER"
                }
            ]
        },
        "server": {
            "filesServerUrl": "https://files.standardnotes.com"
        }
    },
    "data": {
        "error": {
            "message": "Setting LISTED_AUTHOR_SECRETS for user XXXXXX not found!"
        }
    }
}

Request URL: https://api.standardnotes.com/v1/users/XXXXXX/integrations/listed Request Method: OPTIONS Status Code: 204 No Content

Request URL: https://api.standardnotes.com/v1/users/XXXXXX/integrations/listed Request Method: POST Status Code: 200 OK

{
    "meta": {
        "auth": {
            "userUuid": "XXXXXX",
            "roles": [
                {
                    "uuid": "XXXXXX",
                    "name": "PRO_USER"
                },
                {
                    "uuid": "YYYYYY",
                    "name": "CORE_USER"
                }
            ]
        },
        "server": {
            "filesServerUrl": "https://files.standardnotes.com"
        }
    },
    "data": {
        "message": "Listed account creation requested successfully."
    }
}

then again

Request URL: https://api.standardnotes.com/v1/users/XXXXXX/settings/listed_author_secrets Request Method: GET Status Code: 400 Bad Request

with response

{
    "meta": {
        "auth": {
            "userUuid": "XXXXXX",
            "roles": [
                {
                    "uuid": "XXXXXX",
                    "name": "PRO_USER"
                },
                {
                    "uuid": "YYYYYY",
                    "name": "CORE_USER"
                }
            ]
        },
        "server": {
            "filesServerUrl": "https://files.standardnotes.com"
        }
    },
    "data": {
        "error": {
            "message": "Setting LISTED_AUTHOR_SECRETS for user XXXXXX not found!"
        }
    }
}

hope it can help

[borkomir]

+1, experiencing the same problem with an account on Productivity plan purchased.

[dba-richard]

+1, same issue as described.

[traktuner]

same issue here macOS 14.4.1 Firefox Simple Notes App 3.194.0 same for the web app version

[traktuner]

Additional informations - the API seems to throw 400 Bad Request errors when clicking the "Create new author" button.

[tlohde]

same problem. both on webapp (firefox) and windows app (3.194.0)

[traktuner]

I opened a ticket and got word from support (@effieeee) that this is a known issue. I hope it gets fixed soon :)

[shem-sargent]

I'm having the same problem while trying out Standard Notes for the first time since I learned about it through the Proton acquisition announcement. I hope this gets resolved soon!

[Nizumzen]

I'm having the same problem while trying out Standard Notes for the first time since I learned about it through the Proton acquisition announcement. I hope this gets resolved soon!

Same. Listed is one of the reasons I paid up.

[santiagooo]

I opened a ticket and got word from support (@effieeee) that this is a known issue. I hope it gets fixed soon :)

Thanks for asking and sharing!

@Dev/Support team: good luck to you, I hope it's not too hard to solve, thanks in advance :)

[Gamer10222]

Same issue for me.

[effieeee]

Hi all, apologies for the rather long wait for a fix on this. As of today, the Create new author button works properly again, and if you've used the button at the time when the issue was still active, you should find that your new blog should already be created for you 🙏

[M1ckB]

The issue has been resolved and I’m able to create an author account on Listed.