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iOS: Cannot paste in Super Note checklist – dialogue not appearing #3709

Open EnokiRumle opened 1 month ago

EnokiRumle commented 1 month ago

Describe the bug I often paste a URL at the end of a checklist item, but in Super Notes on iOS I am not able to tap the cursor to bring up the Paste dialogue option.

To Reproduce Steps to reproduce the behavior:

  1. Create a Super Note
  2. Add Checklist element
  3. Add an item consisting of text
  4. Copy a URL from somewhere, like Safari
  5. Attempt to paste by tapping cursor
  6. Notice the dialogue box does not appear above cursor

Expected behavior Dialogue box should appear when cursor placement is tapped.

Screenshots N/A

Smartphone (please complete the following information):

Additional context Copy/paste dialogue works fine in non-checklist elements in Super Notes.

Installed plugins:

effieeee commented 1 month ago

Hi @EnokiRumle. I'm afraid I haven't been able to reproduce this so far, though can I ask if resetting the app may help as an initial step? The instructions for iOS are described below:

  1. Open the Settings app, and navigate to your iCloud backups with the following path: [Your name and iCloud account username (at the top)] → iCloud → Manage Storage → Backups → [Tap on the correct device]
  2. Wait for the list of apps to load.
  3. Finally, locate the Standard Notes app and tap on the toggle button to remove the current and all future backups of the app from iCloud.
  4. From there, please reinstall the app and sign in again, then check if the behavior persists.

If you find that the behavior persists, please also let me know whether or not you experience this when visiting the web app from any web browser on your iPhone.

EnokiRumle commented 1 month ago

Hi @effieeee

I attempted to follow your instructions, but I could not locate Standard notes in the Manage Storage settings on iOS. I do not use the full phone iCloud backups since I backup manually to my laptop.

But I signed out from the Standard Notes app and reinstalled it. The issue persists however.

On the web app it works just fine though, when visiting from the same iPhone through Safari.