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starkillerOG / reolink_aio

Reolink NVR/camera API PyPI package
MIT License
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Reolink Home Hub Connection Issues #70

Closed renotp closed 2 months ago

renotp commented 2 months ago

Describe the bug When trying to add the Home Hub it cannot connect and says "Failed to connect, check the IP address of the camera"

To Reproduce Setup Reolink Home Hub, connect a Reolink battery powered cameras to it (Argus 4 Pro). Head into Home Assistant, it auto discovers the hub, Press configure, enter Home Hub credentials, fails to connect. In the Home Hub I activated HTTP, HTTPS, RTSP and ONVIF.

Expected behavior Expected to add as my Reolink POE Cameras.

Screenshots

Environment: Please provide useful information about your environment, like:

starkillerOG commented 2 months ago

Thanks for reporting this issue, I will help you set-up the Home Hub.

Which firmware version are you running?

Could you also enable the RTMP port?

renotp commented 2 months ago

Firmware is v3.3.0.313_24052125.

Same outcome with RMTP activated (I have all activated).

regards

From: starkillerOG @.> Sent: Monday, 1 July 2024 4:09 PM To: starkillerOG/reolink_aio @.> Cc: renotp @.>; Author @.> Subject: Re: [starkillerOG/reolink_aio] Reolink Home Hub Connection Issues (Issue #70)

Thanks for reporting this issue, I will help you set-up the Home Hub.

Which firmware version are you running?

Could you also enable the RTMP port?

— Reply to this email directly, view it on GitHubhttps://github.com/starkillerOG/reolink_aio/issues/70#issuecomment-2199315566, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A7LNWP2GJY6XKLYJ2AGKT2TZKDXDDAVCNFSM6AAAAABKE3A74CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOJZGMYTKNJWGY. You are receiving this because you authored the thread.Message ID: @.***>

starkillerOG commented 2 months ago

I see the issue:

You need firmware version v3.3.0.330_24061823. Please download it from the reolink download center: https://m.reolink.com/download-center/ And update it manually.

Please let me know if it works after the update.

renotp commented 2 months ago

So this version is not picked up by the automatic firmware upgrader ?

I'll upgrade and retry.

Thanks

From: starkillerOG @.> Sent: Monday, 1 July 2024 4:21 PM To: starkillerOG/reolink_aio @.> Cc: renotp @.>; Author @.> Subject: Re: [starkillerOG/reolink_aio] Reolink Home Hub Connection Issues (Issue #70)

I see the issue:

You need firmware version v3.3.0.330_24061823. Please download it from the reolink download center: https://m.reolink.com/download-center/ And update it manually.

Please let me know if it works after the update.

— Reply to this email directly, view it on GitHubhttps://github.com/starkillerOG/reolink_aio/issues/70#issuecomment-2199331029, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A7LNWP3D4RJVH33WAXUZGBLZKDYO5AVCNFSM6AAAAABKE3A74CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOJZGMZTCMBSHE. You are receiving this because you authored the thread.Message ID: @.***>

starkillerOG commented 2 months ago

No it is not pick-up up by the automatic update.

renotp commented 2 months ago

Works perfectly, thank you for your assistance.

From: starkillerOG @.> Sent: Monday, 1 July 2024 4:32 PM To: starkillerOG/reolink_aio @.> Cc: renotp @.>; Author @.> Subject: Re: [starkillerOG/reolink_aio] Reolink Home Hub Connection Issues (Issue #70)

No it is not pick-up up by the automatic update.

— Reply to this email directly, view it on GitHubhttps://github.com/starkillerOG/reolink_aio/issues/70#issuecomment-2199345139, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A7LNWP6I6WDKJGIL7NO74Y3ZKDZXZAVCNFSM6AAAAABKE3A74CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOJZGM2DKMJTHE. You are receiving this because you authored the thread.Message ID: @.***>

starkillerOG commented 2 months ago

No problem, Could you check if all entities of the Argus 4 Pro are working as expected in HomeAssistant?

If so, I can add the Arus 4 Pro to the list of tested devices.

If you appreciate the reolink integration and want to support its development, please consider sponsering the upstream library or purchase Reolink products through this affiliate link.

renotp commented 2 months ago

Yep, all features seem to work perfectly.

Thanks for your help.

Regards Paul

From: starkillerOG @.> Sent: Monday, 1 July 2024 4:49 PM To: starkillerOG/reolink_aio @.> Cc: renotp @.>; Author @.> Subject: Re: [starkillerOG/reolink_aio] Reolink Home Hub Connection Issues (Issue #70)

No problem, Could you check if all entities of the Argus 4 Pro are working as expected in HomeAssistant?

If so, I can add the Arus 4 Pro to the list of tested devices.

If you appreciate the reolink integration and want to support its development, please consider sponseringhttps://github.com/sponsors/starkillerOG the upstream library or purchase Reolink products through this affiliate linkhttps://reolink.pxf.io/q44QWq.

— Reply to this email directly, view it on GitHubhttps://github.com/starkillerOG/reolink_aio/issues/70#issuecomment-2199369251, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A7LNWP3NNUSLCENQL5N4RN3ZKD3ZHAVCNFSM6AAAAABKE3A74CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOJZGM3DSMRVGE. You are receiving this because you authored the thread.Message ID: @.***>