starmessage
commented
5 years ago - GA API limits: https://stackoverflow.com/questions/31056420/what-is-the-rate-limit-for-direct-use-of-the-google-analytics-measurement-protoc
- 10 requests / 1 second limitation: https://youtu.be/1UfER93ALxo?t=5m27s
Number of incidents reported: 1 developer SofMeter versions of the incidents: 0.9.4
If you notice this issue please contact us.
Problem:
You are using SoftMeter and you notice that event hits appear under the real-time Google Analytics dashboards but stopped appearing under the standard reports under 'Behavior'.
Some things to check:
Leave 48, or even 72 hours for the GA to "digest" the hits and aggregate them under the Behaviour reports.
Check under the property settings -> property hit volume, make sure that the number you see are the ones that you consider as a reasonable volume for your application
When viewing the behaviour reports, make sure that you have a correct date range and you are not using segments (i.e. you must use the default "All users" selection)
Under the Admin panel of Google Analytics, make sure you do not have applied filters (at the View level, and at the Account level -> All filters) that exclude those hits
Under the Admin panel of Google Analytics, under the Property level, go to "Tracking info" -> "Referral exclusion list" and make sure you do not exclude the data you want to see.
as Event Value use the number 1
Check that you are below the hit volume limits of Google Analytics https://developers.google.com/analytics/devguides/collection/analyticsjs/limits-quotas 200,000 hits per user per day 500 hits per session Each ga.js tracker object starts with 10 hits that are replenished at a rate of 1 hit per second. This limit applies only to event type hits. Android/IOS sdk: each app instance starts with 60 hits that are replenished at a rate of 1 hit every 2 second
Check that ou are below the hit volume limits of SoftMeter 300 hits per session (PRO edition), 3 hits per session (FREE edition) 10 hits available for burst, replenished at a rate of 1 per 2 seconds
Make a test with the latest version of SoftMeter
Enable the SoftMeter log file and send it to us for inspection
Check if the Event Category, Action and Label and also the Application Name, License and Edition are made of ANSI characters. SoftMeter and GA expect UTF-8 encoded characters but it is easier to troubleshoot such problems by sending ANSI only texts.
enable the SoftMeter's debugging collection end~point. Contact us for instructions.