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starmessage / libSoftMeter

Application analytics (software usage analytics) for Windows, MacOS and IOS software
https://www.starmessagesoftware.com/softmeter
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windows delphi 7 #15

Closed liuying1129 closed 2 years ago

liuying1129 commented 2 years ago

image

starmessage commented 2 years ago
  1. for the fallback to http, the reason is that you are running it from Windows XP which does not have the newer SSL protocols
  2. For the warning of re-initialization, please check that you call the start() function only once.
  3. The warning about the hit is because you are running the free edition which has limits on how many hits you can send.
liuying1129 commented 2 years ago

Thanks, I'm Chinese and my English is not good.

The two failed clients are both Windows XP, so the first point should be the correct reason.

How can Windows XP solve this problem?

starmessage commented 2 years ago
  1. the fallback to http is not a problem. Google Analytics will receive the hit. Do you see pageViews in GA? But before that you must fix the item no.2.
  2. you must call the start() function only once.

If you post here your source code to show how you call the library, maybe I could help better. Please also use v1.4.2 (you are using v1.4.1)

liuying1129 commented 2 years ago

It has been changed to 1.4.2, and the prompt is the same

liuying1129 commented 2 years ago

However, the same code works correctly in win7 and win10

starmessage commented 2 years ago

can you please send me by email (sales at starmessage dot info) the two logfiles of running the same EXE program, a) on winXP and b) win7

starmessage commented 2 years ago

please use this brand new version 1.4.3 and send back the logs from both winXP and win10. libSoftMeter-v1.4.3-beta.zip

liuying1129 commented 2 years ago

Bingo! WinXP clients that failed before have been tested and can be sent to GA normally.