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status-im / status-desktop

Status Desktop client made in Nim & QML
https://status.app
Mozilla Public License 2.0
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Issue with Internet connection after launching Status desktop app #14008

Open Valentina1133 opened 7 months ago

Valentina1133 commented 7 months ago

I work from Russia and faced the issue.

Before I had to work with VPN switched on, because if it was switched off, after I launched tests my Internet connection got lost and I had to turn off/turn on my WiFi every time.

Today it got worse, even with VPN switched on. When I run tests, at some point my Internet connection get lost and I have to turn off/turn on my WiFi. And now even when I launch application manually, in several minutes the situation with Internet connection is the same

Unfortunately I didn't catch the moment when Internet is completely blocked, but at least you can see that the speed of connection got much lower.

https://github.com/status-im/status-desktop/assets/141633821/2675c29c-5e1b-45f3-a482-fc3e6855b98d

Also I attach the screenshot of Status app with the speed at that moment

Screenshot 2024-03-18 at 13 53 19
Valentina1133 commented 7 months ago

So, it repeated again! I was uploading recordings to this task and Status app was launched, so at some point my Internet connection just got blocked again... I recorded it https://github.com/status-im/status-desktop/assets/141633821/8808b7a5-7e74-4692-a4a7-8b7eae760c0f

anastasiyaig commented 7 months ago

@jrainville can we investigate somehow? So right now i believe internet in russia is throttled because of elections happening and when status app is running (with autotests or without), then it kills the poor connection completely. Anything we could do in this matter?

@Valentina1133 please attach application logs just in case

Valentina1133 commented 7 months ago

app_20240318_141618.log geth.log

jrainville commented 7 months ago

This is the first time I hear something like this happening. I'm sorry you are experiencing it.

I wonder if it's because we do "a lot" of calls for the store nodes and wallet and that your ISP then throttles your internet connection?

I don't know if there is something that needs to be fixed from our side, since for everyone else, it works. Maybe we need some sort of low internet mode?

This would be like a feature, when a setting or env var is set, we try to limit the number of connections we do and it uses Filter and Light-Push?

I guess one thing you can try @Valentina1133 is to see if using Status in Filter and Light-Push mode does the same thing as base Status. You can switch this setting in Settings > Advanced > Light Mode