Closed Juliagera13 closed 2 weeks ago
@Juliagera13 thanks for opening an issue. Could you tell us which version you are using (where did you download the app).
Also, do you use Mac with an Intel chip?
Similar problem on my Intel macbook pro. Here are some logs: `Running: bin/StatusDev.app/Contents/MacOS/nim_status_client INFO [07-16|12:54:51.505] Status backend initialized backend=geth version= commit=21101c944 IpfsGatewayURL=https://ipfs.status.im/ INF 2024-07-16 15:54:53.991+03:00 app info topics="status-app" tid=5385179 file=nim_status_client.nim:245 version=54924420e commit=54924420e currentDateTime=2024-07-16T15:54:53+03:00 INF 2024-07-16 15:54:53.992+03:00 starting application controller... topics="status-app" tid=5385179 file=nim_status_client.nim:247 DBG 2024-07-16 15:54:53.992+03:00 init keycard using topics="keycard-service" tid=5385179 file=service.nim:99 pairingsJson=/Users/romanchornii/Projects/status-desktop/Status/data/keycard/pairings.json DBG 2024-07-16 15:54:53.992+03:00 initialization response: topics="keycard-service" tid=5385179 file=service.nim:102 initResp=ok fatal error: addspecial on invalid pointer
runtime stack: runtime.throw({0x11ac3f73d?, 0x7ff7b02567a8?}) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/panic.go:1077 +0x5c fp=0x7ff7b0256750 sp=0x7ff7b0256720 pc=0x118e22b9c runtime.addspecial(0x1c0000b2180, 0x111b73a10) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/mheap.go:1841 +0x1ca fp=0x7ff7b0256798 sp=0x7ff7b0256750 pc=0x118e14a2a runtime.setprofilebucket(0x11d0f2e90?, 0x11179afa0) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/mheap.go:2005 +0x65 fp=0x7ff7b02567c8 sp=0x7ff7b0256798 pc=0x118e14f85 runtime.mProf_Malloc.func1() /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/mprof.go:438 +0x1b fp=0x7ff7b02567e8 sp=0x7ff7b02567c8 pc=0x118e19fdb runtime.systemstack() /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/asm_amd64.s:509 +0x4a fp=0x7ff7b02567f8 sp=0x7ff7b02567e8 pc=0x118e57d0a
goroutine 17 [running, locked to thread]: runtime.systemstack_switch() /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/asm_amd64.s:474 +0x8 fp=0xc000e79b90 sp=0xc000e79b80 pc=0x118e57ca8 runtime.mProf_Malloc(0x1c0000b2180, 0x40) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/mprof.go:437 +0x189 fp=0xc000e79d10 sp=0xc000e79b90 pc=0x118e19f69 runtime.profilealloc(0x200000003?, 0x118e3fe5f?, 0x111419300?) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/malloc.go:1364 +0x79 fp=0xc000e79d48 sp=0xc000e79d10 pc=0x118df87f9 runtime.mallocgc(0x38, 0x0, 0x0) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/malloc.go:1212 +0x676 fp=0xc000e79db0 sp=0xc000e79d48 pc=0x118df83b6 runtime.rawstring(...) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/string.go:267 runtime.gostring(0x0?) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/string.go:323 +0x3e fp=0xc000e79df0 sp=0xc000e79db0 pc=0x118e55f1e main._Cfunc_GoString(...) _cgo_gotypes.go:72 main.OpenAccounts(0x0?) /Users/romanchornii/Projects/status-desktop/vendor/status-go/build/bin/statusgo-lib/main.go:421 +0x14 fp=0xc000e79e10 sp=0xc000e79df0 pc=0x11aa386f4 _cgoexp_ef3744d5722b_OpenAccounts(0x7ff7b0256860) _cgo_gotypes.go:1162 +0x1e fp=0xc000e79e30 sp=0xc000e79e10 pc=0x11aa3ba5e runtime.cgocallbackg1(0x11aa3ba40, 0xc000e79fe0?, 0x0) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/cgocall.go:399 +0x2b3 fp=0xc000e79f00 sp=0xc000e79e30 pc=0x118def8b3 runtime.cgocallbackg(0x0?, 0x0?, 0x0?) /usr/local/Cellar/go@1.21/1.21.11/libexec/src/runtime/cgocall.go:315 +0x125 fp=0xc000e79f90 sp=0xc000e79f00 pc=0x118def565 runtime.cgocallbackg(0x11aa3ba40, 0x7ff7b0256860, 0x0)
@jrainville , if needed I could help with more logs.
If the issue here really is the Intel based Mac issue, we already have an issue where we have made progress: https://github.com/status-im/status-desktop/issues/15134
Bug Report
Description Can't even open the app to install
Steps to reproduce
Download the file, click on the Status app icon and there is the pop-up that says Status Desktop has shut down unexpectedly
Expected behavior
Actual behavior
Additional Information