stcr / subscribe-to-comments-reloaded

Subscribe to Comments Reloaded allows commenters to sign up for e-mail notifications of subsequent replies.
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Bug Report: Subscription Management pages not loading correctly #96

Open vandread666 opened 9 years ago

vandread666 commented 9 years ago

I received several user support requests in the past couple of days letting me know that they cannot manage their subscriptions anymore.

The page displays: You have requested to manage your subscriptions to the articles on gHacks Technology News. Follow this link to access your personal page:

But there are not any listed on the page and there is no link either that one could follow.

I tried this for myself, added a new test account and I'm getting management options, e.g.

http://www.ghacks.net/1000/10/1/comment-subscriptions/?sre=1041f10a56ca6ebb3324d31fdde2f977&srk=39c429a86d62e10bd0c220f9e399b88e

I'm at a loss here as to what is going on. Can you please assist?

Thanks!

Reedyseth commented 9 years ago

Thank you for your fast post I will review it during this days.

Regards.!!

augustasas commented 9 years ago

Hi vandread666,

I am having the same issue. I see your link now works. Could you please tell me how you slove this issue?

Thank you

augustasas commented 9 years ago

Here is my user's link: http://www.geragyventi.lt/komentaru-nustatymai/?sre=350913edd719e9b61d4ce21a76829850&srk=b9235ab2fe7b4bb38ab5f95dedd43323

It only shows the "Management Message" from the plugin settings (but without [manager_link]), which is set as this: _Norėdami keisti "[blog_name]" komentarų prenumeratos nustatymus, spauskite ant šios nuorodos. [managerlink]

Reedyseth commented 9 years ago

It only shows the "Management Message" from the plugin settings (but without [manager_link])

@augustasas The [manager_link] was remove due to security reasons, this cause that some people can manage the subscription from others.

I tried to subscribe without commenting and the email was not sent, did you you any plugin to manage the emails?

augustasas commented 9 years ago

I am not using another plugin to manage email subscriptions. I think you did not receive confirmation email, because I have "Enable double check" option set to NO.

But I am not talking about such subscriptions. I am having problem that your plugin generates a wrong Unsubscribe link for already existing subscribers.

Recently I have changed the web-hosting company, so I noticed that whenever there is a new comments - all previously subscribed emails - the unsubscribe Link is incorrect, namely the Unique Key validation is FALSE. And the emails which were subscribed AFTER web-host migration - they get corectly working "unsubscribe link".

Could you give me an explanation, how I could re-generate the unique Ids for older emails? I assume the problem is with "subscriber_unique_id" column in the database?

Thank you

Reedyseth commented 9 years ago

@augustasas,

I have been with some personal issues, but as soon as I have a change I will walk you through this.