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steamcmd / api

Read-only API interface for steamcmd app_info
https://www.steamcmd.net
MIT License
59 stars 8 forks source link

Errors retrieving app info #52

Open denizkoekden opened 3 weeks ago

denizkoekden commented 3 weeks ago

Hello, the selfhosted aswell as the hosted version at steamcmd.net is not working since today.

I get the following output in the Console:

web-1 | [2024-10-11 10:06:46 +0000] [1] [INFO] Starting gunicorn 22.0.0 web-1 | [2024-10-11 10:06:46 +0000] [1] [INFO] Listening at: http://0.0.0.0:8000 (1) web-1 | [2024-10-11 10:06:46 +0000] [1] [INFO] Using worker: uvicorn.workers.UvicornWorker web-1 | [2024-10-11 10:06:46 +0000] [6] [INFO] Booting worker with pid: 6 web-1 | [2024-10-11 10:06:46 +0000] [7] [INFO] Booting worker with pid: 7 web-1 | [2024-10-11 10:06:47 +0000] [8] [INFO] Booting worker with pid: 8 web-1 | [2024-10-11 10:06:47 +0000] [9] [INFO] Booting worker with pid: 9 web-1 | [2024-10-11 10:06:48 +0000] [7] [INFO] Started server process [7] web-1 | [2024-10-11 10:06:48 +0000] [7] [INFO] Waiting for application startup. web-1 | [2024-10-11 10:06:48 +0000] [7] [INFO] Application startup complete. web-1 | [2024-10-11 10:06:48 +0000] [6] [INFO] Started server process [6] web-1 | [2024-10-11 10:06:48 +0000] [6] [INFO] Waiting for application startup. web-1 | [2024-10-11 10:06:48 +0000] [6] [INFO] Application startup complete. web-1 | [2024-10-11 10:06:48 +0000] [8] [INFO] Started server process [8] web-1 | [2024-10-11 10:06:48 +0000] [8] [INFO] Waiting for application startup. web-1 | [2024-10-11 10:06:48 +0000] [8] [INFO] Application startup complete. web-1 | [2024-10-11 10:06:48 +0000] [9] [INFO] Started server process [9] web-1 | [2024-10-11 10:06:48 +0000] [9] [INFO] Waiting for application startup. web-1 | [2024-10-11 10:06:48 +0000] [9] [INFO] Application startup complete. web-1 | level=INFO msg="Requested app info" app_id=2089300 web-1 | level=INFO msg="App info could not be found in cache" app_id=2089300 web-1 | level=INFO msg="Started requesting app info" app_id=2089300 web-1 | level=INFO msg="Retrieving app info from steamclient" app_id=2089300 retry_count=0 web-1 | level=WARNING msg="Encountered timeout when trying to connect to steam api. Retrying.." web-1 | level=INFO msg="Retrieving app info from steamclient" app_id=2089300 retry_count=1 web-1 | level=WARNING msg="Encountered timeout when trying to connect to steam api. Retrying.." web-1 | level=ERROR msg="Max connect retries exceeded" connect_retries=2 web-1 | level=ERROR msg="Failed in retrieving app info" app_id=2089300 web-1 | level=ERROR msg="Max connect retries (2) exceeded" app_id=2089300 web-1 | level=INFO msg="The SteamCMD backend returned no actual data and failed" app_id=2089300

jonakoudijs commented 3 weeks ago

Thank you for reporting and the extra information. Much appreciated.

I was already afraid that this would be the case. It seems that the steam Python module is not working properly. Maybe Valve changed something on their side.

Sadly I am not available now for further debugging. Tomorrow afternoon I will have a look (if it’s not already fixes by then)

denizkoekden commented 3 weeks ago

Okay. I will look into this issue. Maybe I can find an easy fix for this Problem.

denizkoekden commented 3 weeks ago

I did some debugging and I even tried it with "client.login("USER", "PASSWORD" but it seems like the Steam Client always stays offline. I did some prints and printed the client variable and thats what I got back.

`INFO: Application startup complete.

jonakoudijs commented 2 weeks ago

Thanks for debugging. The issue is flagged in the steam module repository: https://github.com/ValvePython/steam/issues/474. Hopefully someone finds the problem there and we can fix it soon.

Olrik-WP commented 2 weeks ago

Same problem thx for help waiting for fix

denizkoekden commented 2 weeks ago

Here’s a temporary fix for the issue. I’m not submitting a PR or anything, as I hope this will be resolved within a few days.

The Issue:
It seems that the old connection method used by the ValvePython/steam package has become unreliable.

The Solution:
Switching to WebSocket resolves the problem. There’s already a PR addressing this: #469.

My Approach:
You can check out what I did here: Commit.
I’m using the branch from the PR and included it in the requirements.txt instead of the official package. I also changed the connection method in the client object.

Additionally, I had to modify the requirements.txt to build a working Docker image (not entirely sure why).

I’ve also created and pushed a ready-to-use Docker image that works for me: denizkoekden/steamcmd-api.

You can use it just like the one from jonakoudijs:

docker run -p 8000:8000 -d denizkoekden/steamcmd-api:latest

I’m using it with Redis in a docker-compose.yaml file like this:

services:
  web:
    image: denizkoekden/steamcmd-api:latest
    ports:
      - "8000:8000"
    environment:
      VERSION: 1.0.0
      CACHE: "True"
      CACHE_TYPE: "redis"
      CACHE_EXPIRATION: 120
      REDIS_HOST: redis
      REDIS_PORT: 6379
      LOG_LEVEL: "info"
      PYTHONUNBUFFERED: "1"
    restart: always

  redis:
    image: "redis:6.0"

For now, my scripts are working again.

jonakoudijs commented 2 weeks ago

Hi Deniz, that is great work! I deployed your image on the production environment of api.steamcmd.net and it seems to work like a charm. Good stuff.

And I assume this will be resolved in the steam Python module soon as you mentioned. I will use your image for now and will keep a close eye on this issue and the other related ones.

Olrik-WP commented 2 weeks ago

Hi Deniz, thanks for your awesome work i use your docker image in test environment and every thing is working well can I use it in my production environment ?

https://hub.docker.com/r/denizkoekden/steamcmd-api

denizkoekden commented 2 weeks ago

Hello, of course you can. After all I just ductaped everything I found together, to get it working again ^^

Olrik-WP commented 2 weeks ago

ok thank you very much for your response you saved my application I take this opportunity to thank the developers of the API