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stefan-niedermann / nextcloud-deck

đź“‹ Android client for nextcloud deck app
https://play.google.com/store/apps/details?id=it.niedermann.nextcloud.deck.play
GNU General Public License v3.0
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Add a photo via gallery not possible #1609

Open Wurftaube opened 7 months ago

Wurftaube commented 7 months ago

This issue respects the following points:

Describe the bug

  1. Go to card
  2. Click on "attachements"
  3. Click on "gallery"
  4. See a white screen with Google Play Service Logo in the upper left corner an below the text: Ein Fehler ist aufgetreten. Versuch es später noch einmal. (An error has occurred. Try again later.) Bottom right corner "Cancel" button.
  5. Happens every time

Expected behavior

Opening the gallery app on my phone or a hint, if another Nextcloud app is required.

Deck Android version

1.24.1

Deck server version

1.11.4

Nextcloud Android version

3.28.0

Nextcloud version

27.1.5 Enterprise

Device

Samsung Galaxy Note 9

Android Version

10

App Store

Stacktrace

No response

stefan-niedermann commented 7 months ago

Do you have installed Google Play Services? We migrated to the standardized Photo picker provided by Google: https://developer.android.com/training/data-storage/shared/photopicker#device-availability

I am afraid that we currently do not have any plans to support Android 10 and lower without Play Services being installed. Use the file picker as workaround.

See a white screen with Google Play Service Logo in the upper left corner an below the text: Ein Fehler ist aufgetreten. Versuch es später noch einmal. (An error has occurred. Try again later.) Bottom right corner "Cancel" button.

A screenshot might help us to catch this case fall back to the file picker.

Wurftaube commented 7 months ago

Ja, ich habe Google Play Dienste installiert, aber keinen Google-Account angemeldet. Den Screenshot habe ich angehängt. Ich kann mit dem File Picker leben, jetzt, da ich weiß, dass es an meiner Android-Version liegt. Ich habe sehr häufig Crashes in der Deck-App für Android. Weitere Bug-Reports folgen von Fall zu Fall.

Yes, I have installed Google Play services, but have not registered a Google account. I have attached the screenshot. I can live with the file picker now that I know it's due to my Android version. I have very frequent crashes in the Deck app for Android. More bug reports will follow on a case by case basis.

-------- Ursprüngliche Nachricht -------- Von: Niedermann IT-Dienstleistungen @.> Gesendet: 26. März 2024 14:14:27 UTC An: stefan-niedermann/nextcloud-deck @.> CC: Wurftaube @.>, Author @.> Betreff: Re: [stefan-niedermann/nextcloud-deck] Add a photo via gallery not possible (Issue #1609)

Do you have installed Google Play Services? We migrated to the standardized Photo picker provided by Google: https://developer.android.com/training/data-storage/shared/photopicker#device-availability

I am afraid that we currently do not have any plans to support Android 10 and lower without Play Services being installed. Use the file picker as workaround.

See a white screen with Google Play Service Logo in the upper left corner an below the text: Ein Fehler ist aufgetreten. Versuch es später noch einmal. (An error has occurred. Try again later.) Bottom right corner "Cancel" button.

A screenshot might help us to catch this case fall back to the file picker.