After addition of CoPilot to Desktop Onenote--Startup fails to Load OneMore Add-in. Reinstall and Options/Reactivate Com Add-in fails too!

[BrianPassante]

Problem to Solve

After addition of CoPilot to Desktop Onenote--Startup fails to Load OneMore Add-in. Reinstall and Options/Reactivate Com Add-in fails too!

CoPilot Button seems to occupy spot in Home Menu that OneMore populated.

To Reproduce

Steps to reproduce the behavior:

1. Activate Business CoPilot for Office 365
2. Relaunch OneNote.....OneMore disappears from Home Menu listing (far right)
3. Choose File/Options/Add-ins Menu to see Com Addins: OneMore shows as unchecked Com Addin
4. Check OneMore. Restart Onemore.
5. No dice. One More missing in action.
6. Attempt to uninstall onemore and reinstall onemore after CoPilot activation does not solve issue.
7. Attempt to add OneMore functions to QAT does not work either. Any prior QAT shortcuts from OneMore also missing.

Expected Behavior

OneMore to function by sliding down one notch after CoPilot button added to Home Menu in OneNote

Environment (if applicable)

• OneNote Version: Office 365 --windows desktop 64 bit version
• OneMore Version 6.51 (current release)

Additional Context

OneMore.log

[stevencohn]

Do you have any pages that contain equations that might be hyperlinked to something else?

If you can, get into OneMore settings and disable the Navigator service. Restart OneNote. If you can't do it through the UI, then you can update %appdata%\OneMore\Settings.xml and add <disabled>true</disabled> to the NavigatorSheet element like this... it may contain other elements, just keep them there:

  <NavigatorSheet>
    <disabled>true</disabled>
  </NavigatorSheet>

Restart OneNote. Remove the hyperlink from paragraphs that contain equations.

If that's not the problem, there may be another case that is causing the crash, in which case, any other OneMore command on that page may cause a crash too.