steverobbins
commented
10 years ago Can you elaborate on the differences between your dev and production? Also what software versions are production using? Have you checked Apache/php logs?
Closed jacko972 closed 10 years ago
steverobbins
commented
10 years ago Can you elaborate on the differences between your dev and production? Also what software versions are production using? Have you checked Apache/php logs?
jacko972
commented
10 years ago the difference between dev and production are essentially architectural. indeed in dev I have a vagrant virtual machine that reproduce the same stack on the production environment (nginx, php, redis, mysql). in production there several separated app nodes behind a load balancer. these nodes are connected to threes redis instance (full page cache, sessionm backend cache).
jacko972
commented
10 years ago I use a magento EE 1.12.
I join a screenshot of my backend.
steverobbins
commented
10 years ago I'm not able to replicate the issue on a fresh 1.12.0.0 installation. Even if Redis services aren't detected you should at least see a blank databases grid. 
Did your Nginx error logs reveal anything? I'm working locally with Apache but I have two clients using this module with Nginx without issue.
steverobbins
commented
10 years ago You're not using a custom admin package/theme are you?
jacko972
commented
10 years ago No, I'm not. I'm checking nginx log files.
steverobbins
commented
10 years ago If you installed with modman, are template symlinks enabled in your developer settings?
jacko972
commented
10 years ago I've installed manually the module. should I try to install it with modman ?
steverobbins
commented
10 years ago Either way should work
vandark
commented
10 years ago i have the same problem if go to system redis management the page dont show data. all database grid in blank and redis works and configured correctly in cache and magento sessions, i have a custom theme installed. ¿ Can you help me ?
steverobbins
commented
10 years ago I'm concerned now that this issue has been confirmed with a second user.
I've re-tested the module on 2 other environments but I'm still not able to reproduce the issue. I would like to debug further to resolve any issues with my code, but I would need access to an afflicted environment to continue.
vandark
commented
10 years ago Okay ¿ What do yo need for fix the problem ? FTP Access and Backend Acess ¿? or SSH ?
Send me a private message to info@tuspilas.es
Is a live site.
steverobbins
commented
10 years ago I'm closing this issue for now as I can't replicate it. After viewing vandark's site it appears it may have been solved by logging in and out of the admin.
jacko972
commented
10 years ago Hi,
I'm finally found the problem. there are missing files that are in folders put in my gitignore. so these files were not commited.
Thx for your time
dvdmierden
commented
9 years ago Sorry for the kick. I have the same problem: blank screen on redis management page. I installed via modman and got this error in the system.log file:
2015-07-30T07:07:18+00:00 CRIT (2): Not valid template file:adminhtml/default/default/template/steverobbins/redismanager/manager.phtml
I looked it up, and it exists. Tried logout/login, clear cache. No luck. Any thoughts?
Hi, I've flushed all kind of magento cache but when I go on System > Redis Management, the page is blank. I have not errors logged. Additionnally, the modules works on my dev environment but not in the producition.