steveway / papagayo-ng

Papagayo is a lip-syncing program designed to help you line up phonemes (mouth shapes) with the actual recorded sound of actors speaking. Papagayo makes it easy to lip sync animated characters by making the process very simple - just type in the words being spoken (or copy/paste them from the animation's script), then drag the words on top of the sound's waveform until they line up with the proper sounds.
http://steveway.github.io/papagayo-ng/
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Installer error #38

Closed romanbiz closed 2 years ago

romanbiz commented 2 years ago

Windows server 2016 64bit [Papagayo-NG 1.6.6]

=== Verbose logging started: 29.03.2022 11:03:50 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Windows\system32\msiexec.exe === MSI (c) (E8:68) [11:03:50:365]: Font created. Charset: Req=204, Ret=204, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (E8:68) [11:03:50:369]: Font created. Charset: Req=204, Ret=204, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (E8:7C) [11:03:50:426]: MSI_DBG: Invalid descriptor format - unable to decode ProductCode in descriptor MSI (c) (E8:70) [11:03:50:626]: Resetting cached policy values

MSI (c) (E8:70) [11:03:50:626]: Machine policy value 'Debug' is 0 MSI (c) (E8:70) [11:03:50:626]: RunEngine: Product: C:\Users*\Desktop\papa\papagayo-ng_installer.exe **** Action: CommandLine: ** MSI (c) (E8:70) [11:03:50:630]: Note: 1: 2203 2: C:\Users*****\Desktop\papa\papagayo-ng_installer.exe 3: -2147286960 MSI (c) (E8:70) [11:03:50:631]: MainEngineThread is returning 1620 === Verbose logging stopped: 29.03.2022 11:03:50 ===

steveway commented 2 years ago

That is a quite unusual error, I haven't seen this before, what are the steps you use to receive that message? Apparently from what I can find there are many different possible causes for getting this error. Can you verify that the MD5 checksum of the installer program is: b28a898ae88b551cb03dcdfb438d5b3d (I checked this checksum on Windows with this command:) CertUtil -hashfile .\papagayo-ng_installer.exe MD5

romanbiz commented 2 years ago

That is a quite unusual error, I haven't seen this before, what are the steps you use to receive that message? Apparently from what I can find there are many different possible causes for getting this error. Can you verify that the MD5 checksum of the installer program is: b28a898ae88b551cb03dcdfb438d5b3d (I checked this checksum on Windows with this command:) CertUtil -hashfile .\papagayo-ng_installer.exe MD5

Thanks for reply MD5 checksum OK: .\papagayo-ng_installer.exe: b28a898ae88b551cb03dcdfb438d5b3d

Steps:

  1. Downloaded the installer
  2. Launched the installer as an administrator
  3. nothing happened
  4. Ran the installer through the command line and logged https://docs.microsoft.com/en-us/windows/win32/msi/standard-installer-command-line-options#log.
  5. Got an error in the log
romanbiz commented 2 years ago

Solved. Install via command line