no sound output after update ubuntu to 17.10

[Xianbei233]

i have used any solution that i can find in google but all don't work. now i can be sure that the problem is not on the pulseaudio or alsa. i run the command dmesg and found lot of error.

snd_pcm_update_hw_ptr0: 63 callbacks suppressed [ 9676.995817] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.064124] Audio Port: sst: error code = -22 [ 9677.064143] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.132469] Audio Port: sst: error code = -22 [ 9677.132489] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.201061] Audio Port: sst: error code = -22 [ 9677.201091] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.269743] Audio Port: sst: error code = -22 [ 9677.269760] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.338086] Audio Port: sst: error code = -22 [ 9677.338126] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.406735] Audio Port: sst: error code = -22 [ 9677.406776] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.475451] Audio Port: sst: error code = -22 [ 9677.475490] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.544083] Audio Port: sst: error code = -22 [ 9677.544115] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.612431] Audio Port: sst: error code = -22 [ 9677.612457] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9677.680832] Audio Port: sst: error code = -22 [ 9677.749497] Audio Port: sst: error code = -22 [ 9677.817941] Audio Port: sst: error code = -22 [ 9677.886446] Audio Port: sst: error code = -22 [ 9677.954880] Audio Port: sst: error code = -22 [ 9678.023574] Audio Port: sst: error code = -22 [ 9678.092183] Audio Port: sst: error code = -22 [ 9678.160529] Audio Port: sst: error code = -22 [ 9678.229143] Audio Port: sst: error code = -22 [ 9678.300152] Audio Port: sst: error code = -22 [ 9678.368528] Audio Port: sst: error code = -22 [ 9678.437149] Audio Port: sst: error code = -22 [ 9678.505889] Audio Port: sst: error code = -22 [ 9678.574714] Audio Port: sst: error code = -22 [ 9678.643331] Audio Port: sst: error code = -22 [ 9678.711928] Audio Port: sst: error code = -22 [ 9678.780550] Audio Port: sst: error code = -22 [ 9678.849168] Audio Port: sst: error code = -22 [ 9678.917790] Audio Port: sst: error code = -22 [ 9678.986489] Audio Port: sst: error code = -22 [ 9679.055107] Audio Port: sst: error code = -22 [ 9679.123447] Audio Port: sst: error code = -22 [ 9679.192052] Audio Port: sst: error code = -22 [ 9679.260683] Audio Port: sst: error code = -22 [ 9679.329058] Audio Port: sst: error code = -22 [ 9679.397417] Audio Port: sst: error code = -22 [ 9679.465999] Audio Port: sst: error code = -22 [ 9679.534585] Audio Port: sst: error code = -22 [ 9679.603187] Audio Port: sst: error code = -22 [ 9679.671818] Audio Port: sst: error code = -22 [ 9679.740502] Audio Port: sst: error code = -22 [ 9679.809114] Audio Port: sst: error code = -22 [ 9679.877738] Audio Port: sst: error code = -22 [ 9679.946447] Audio Port: sst: error code = -22 [ 9680.015078] Audio Port: sst: error code = -22 [ 9680.083523] Audio Port: sst: error code = -22 [ 9680.152149] Audio Port: sst: error code = -22 [ 9680.220904] Audio Port: sst: error code = -22 [ 9680.289775] Audio Port: sst: error code = -22 [ 9680.358105] Audio Port: sst: error code = -22 [ 9680.426874] Audio Port: sst: error code = -22 [ 9680.495511] Audio Port: sst: error code = -22 [ 9680.563942] Audio Port: sst: error code = -22 [ 9680.632561] Audio Port: sst: error code = -22 [ 9680.701184] Audio Port: sst: error code = -22 [ 9680.769801] Audio Port: sst: error code = -22 [ 9680.838499] Audio Port: sst: error code = -22 [ 9680.907119] Audio Port: sst: error code = -22 [ 9680.975739] Audio Port: sst: error code = -22 [ 9681.044451] Audio Port: sst: error code = -22 [ 9681.113071] Audio Port: sst: error code = -22 [ 9681.181700] Audio Port: sst: error code = -22 [ 9681.250076] Audio Port: sst: error code = -22 [ 9681.318697] Audio Port: sst: error code = -22 [ 9681.387325] Audio Port: sst: error code = -22 [ 9681.456169] Audio Port: sst: error code = -22 [ 9681.525028] Audio Port: sst: error code = -22 [ 9681.593654] Audio Port: sst: error code = -22 [ 9681.662139] Audio Port: sst: error code = -22 [ 9681.730762] Audio Port: sst: error code = -22 [ 9681.799454] Audio Port: sst: error code = -22 [ 9681.868073] Audio Port: sst: error code = -22 [ 9681.926595] Audio Port: sst: error code = -22 [ 9681.926747] Audio Port: sst: error code = -22 [ 9681.926782] Audio Port: sst: error code = -22 [ 9681.926817] Audio Port: sst: error code = -22 [ 9681.927306] Audio Port: sst: error code = -22 [ 9681.927471] Audio Port: sst: error code = -22 [ 9681.927560] Audio Port: sst: error code = -22 [ 9681.931049] Audio Port: sst: error code = -22 [ 9681.931151] Audio Port: sst: error code = -22 [ 9681.931437] Audio Port: sst: error code = -22 [ 9681.931522] Audio Port: sst: error code = -22 [ 9681.932315] Audio Port: sst: error code = -22 [ 9681.932630] Audio Port: sst: error code = -22 [ 9681.933043] Audio Port: sst: error code = -22 [ 9681.933134] Audio Port: sst: error code = -22 [ 9685.924165] Audio Port: sst: error code = -22 [ 9685.924195] snd_pcm_update_hw_ptr0: 77 callbacks suppressed [ 9685.924212] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9686.937628] Audio Port: sst: error code = -22 [ 9686.937667] cht-bsw-rt5645 cht-bsw-rt5645: invalid position: , pos = -22, buffer size = 192000, period size = 96000 [ 9687.978857] intel_sst_acpi 808622A8:00: Wait timed-out condition:0x0, msg_id:0x1 fw_state 0x3 [ 9687.978886] intel_sst_acpi 808622A8:00: fw returned err -16 [ 9689.002883] intel_sst_acpi 808622A8:00: Wait timed-out condition:0x0, msg_id:0x1 fw_state 0x3 [ 9689.002911] intel_sst_acpi 808622A8:00: fw returned err -16 [ 9690.026676] intel_sst_acpi 808622A8:00: Wait timed-out condition:0x0, msg_id:0x2 fw_state 0x3 [ 9690.026705] intel_sst_acpi 808622A8:00: fw returned err -16 [ 9690.026739] intel_sst_acpi 808622A8:00: free stream returned err -19 [ 9691.050731] intel_sst_acpi 808622A8:00: Wait timed-out condition:0x0, msg_id:0x1 fw_state 0x3 [ 9691.050760] intel_sst_acpi 808622A8:00: fw returned err -16 [ 9692.074952] intel_sst_acpi 808622A8:00: Wait timed-out condition:0x0, msg_id:0x1 fw_state 0x3 [ 9692.074981] intel_sst_acpi 808622A8:00: fw returned err -16 [ 9693.098801] intel_sst_acpi 808622A8:00: Wait timed-out condition:0x0, msg_id:0x1 fw_state 0x3 [ 9693.098829] intel_sst_acpi 808622A8:00: fw returned err -16 [ 9694.122678] intel_sst_acpi 808622A8:00: Wait timed-out condition:0x0, msg_id:0x1 fw_state 0x3 [ 9694.122707] intel_sst_acpi 808622A8:00: fw returned err -16

how can i fix it?

[stockmind]

No problem on fresh install of 17.10. There must be something wrong with your current config. Have you already tried to run "update.sh" and "update-kernel.sh" script? Also can you post the output of "problem-reporting.sh" script? Thanks!

[Xianbei233]

ok, i will try it tomorrow.

[Xianbei233]

Kernel: 4.15.0-rc5-custom-matlala-3-1-2018 Desktop Environment: Display: :1 Monitor: DSI1 connected primary 1920x1200+0+0 right (normal left inverted right x axis y axis) 95mm x 151mm Scripts: gpdfand gpdscreen gpdscreen-indicator EFI: [ 0.000000] efi: EFI v2.40 by American Megatrends EFI Release Date: 08/07/2017

[Xianbei233]

i fixed it. just firmware_intel_sst lost