Open PaulJBis opened 1 year ago
Can you please try to install one of the older versions? Does this issue happen to them also or not?
Hello:
I tried upgrading to 12.6.5, but it didn't fix it. In the end, it was something much simpler and sillier: the app was trying to create its project files in Documents/StoryArc/projects/ or something like that, but that folder didn't exist. I switched that path to simply Documents/ (which does exist), and it worked.
So it seems that the problem is that the app doesn't create the folder on its own if it doesn't exist.
Got it. Thanks for details. I'll check it.
@PaulJBis can you please check it again with the last version of the Starc?
Hello:
I downloaded the DMG for my Mac running 12.6.3, and found two problems:
1) I tried installing it the conventional way, by mounting the DMG and dragging the app to "/Applications/", but my Mac wouldn't let me: the "Copying..." dialog would open and get stuck there for hours. In the end, I used Terminal and "cp -R" to copy the app.
2) When opening the app and trying to create my first project in the default location (within the "Documents" folder), the app says "Can't create project in this folder", I suppose that because it doesn't have permissions to access that folder, but I cannot give it permissions from System Preferences (the corresponding button is greyed out); I have been told that it's the app that has to request permissions... and yet the app didn't when I opened it.
What is going on?