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strangerstudios / basic-user-avatars

Add an avatar upload field on frontend pages and on the Edit Profile screen so users and admins can manage custom profile pictures without Gravatar.
https://wordpress.org/plugins/basic-user-avatars/
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Conflict with Plugin Easy Table Of Contents #66

Closed crazycat89 closed 7 months ago

crazycat89 commented 1 year ago

For a few days now, unfortunately I can't remember exactly when, uploading has stopped working when the WP plugin Easy Table Of Contents (https://de.wordpress.org/plugins/easy-table-of-contents /) is enabled.

I have already contacted the authors, and I am waiting for a reply.

Any idea what could be causing this?

andrewlimaza commented 1 year ago

Hello @crazycat89

I wasn't able to replicate this issue when the Easy Table of Contents plugin is enabled. I was able to replace my avatar and it saved okay.

I recommend turning on debugging to see if there are any particular errors on the PHP side, you may follow this guide - https://www.paidmembershipspro.com/how-to-enable-debugging-on-you-your-wordpress-site/

If there are any fatal errors from our end we'd be more than happy to resolve the issues. If you need support, please open a ticket here - https://wordpress.org/support/plugin/basic-user-avatars/

Thanks for understanding.