The annual membership report always shows zero cancellations

strangerstudios / paid-memberships-pro

WordPress membership plugin to restrict access to content and charge recurring subscriptions using Stripe, PayPal, and more. Fully open source. 100% GPL.

https://www.paidmembershipspro.com

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The annual membership report always shows zero cancellations #2627

Closed dwanjuki closed 8 months ago

dwanjuki commented 11 months ago

Describe the bug The annual membership reports shows zero cancellations for every year even when cancellations have happened.

To Reproduce Steps to reproduce the behavior:

Go to Memberships > Reports. Note the number of cancellations in the Membership Stats widget.
Click Details in the Membership Stats widget.
Customize the report to show Annual stats.
Check the generated charts. You may also export to CSV.
Observe that the reports show 0 cancellations

Expected behavior If there were some cancellations, the annual membership stats report charts and CSV should display this info

Isolating the problem

[x] I have deactivated other plugins and confirmed this bug occurs when only Paid Memberships Pro plugin is active.
[x] This bug happens with a default WordPress theme active, or Memberlite.
[x] I can reproduce this bug consistently using the steps above.

WordPress Environment

WP 6.3.1 PHP 8.0.30 PMPro 2.12.2

MaximilianoRicoTabo commented 11 months ago

Still needs work to support the CSV export but this one fixes the google chart gaph https://github.com/strangerstudios/paid-memberships-pro/pull/2630

MaximilianoRicoTabo commented 11 months ago

added the fix for CSV export as well. @dwanjuki for whenever you can or want to test it.

julesgamble commented 10 months ago

Remove me from your list. I no longer use this app and don't even have Wordpress anymore. Sent from my iPhoneOn Oct 12, 2023, at 11:05 AM, Maximiliano Rico @.***> wrote: added the fix for CSV export as well. @dwanjuki for whenever you can or want to test it.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: @.***>

michaelbeil commented 10 months ago

@julesgamble you can unsubscribe by unwatching the Paid Memberships Pro GitHub repository as shown here: https://github.com/orgs/community/discussions/35086

julesgamble commented 10 months ago

No idea how to even login to that account anymore. I only created the Github account for support on this app. Quickly realized how slow Wordpress loads content compared to Shopify. And run my subscription and products through that instead. Sent from my iPhoneOn Oct 13, 2023, at 2:00 PM, Michael Beil @.***> wrote: @julesgamble you can unsubscribe by unwatching the Paid Memberships Pro GitHub repository as shown here: https://github.com/orgs/community/discussions/35086

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

andrewlimaza commented 10 months ago

@julesgamble unfortunately this isn't something we can do from our end by the looks of it. You would need to log in/reset your Github password and load this issue in your browser and then unsubscribe.

I hope this helps.