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strangerstudios / pmpro-approvals

Grants administrators the ability to approve/deny memberships after signup.
https://www.paidmembershipspro.com/add-ons/approval-process-membership/
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BUG: Approvals Addon – Member Loses Access On Cancellation With PayPal RP #137

Open tictag opened 4 years ago

tictag commented 4 years ago

MODS ONLY Relates to support ticket: https://www.paidmembershipspro.com/forums/topic/bug-approvals-addon-member-loses-access-on-cancellation-with-paypal-rp

Describe the bug With the Reason For Cancelling Addon installed, if a member cancels their PMPro subscription where an active PayPal Recurring Payment exists, their membership is end-dated to the current billing period instead of being cancelled outright.

This works fine (and is the preferred behaviour), except when the membership level requires approval. In this case, the member effectively immediately looses access because their ‘new’ membership again requires approval.

So the website tells them one thing, but then actually does something else.

To Reproduce Please review this screencast showing step-by-step how to re-create this issue: https://1drv.ms/u/s!AiwD9-8HyNC59wHqUVTL8AjBjyNy?e=MiykJy

Screenshots As above

Expected behavior PMPro is consistent with its own messages.

WordPress Environment PHP v7.3.20 WordPress v5.5.1 PMPro v2.5.1 Approvals Addon v1.3.4 Reason For Cancelling Addon v0.2

andrewlimaza commented 2 years ago

This sounds like an issue with Cancel on Next Payment Date Add On.

This gist may be used to automatically approve any pre-approved members: https://gist.github.com/andrewlimaza/cc30cf628a31805a40fe62d14a2309ae