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strangerstudios / pmpro-events

Offer members-only events using popular events plugins and Paid Memberships Pro.
https://www.paidmembershipspro.com/add-ons/events-for-members-only/
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Tickets still able to be purchased even when event is restricted to membership level #18

Closed rmsilver7 closed 5 years ago

rmsilver7 commented 5 years ago

Using The Events Calendar plugin and when I have an event restricted to a specific membership level it is still showing the info to purchase tickets underneath the notice that you need to register to see that content.

tickets-still-shown

andrewlimaza commented 5 years ago

Hi there,

I have just run some further tests on my local environment and I was unable to recreate this issue. When did you start using the PMPro Events plugin, we haven't started adjusting the Add Ons version number yet as this plugin is still in development.

I tested this using the latest version of The Events Calendar (4.9.2) and Event Tickets (4.10.6). The RSVP section is hidden for non-members.

Do you have any other specific settings enabled for the Events Tickets plugin that I may test on my end?

rmsilver7 commented 5 years ago

@andrewlimaza The RSVP and event details are being hidden, but the tickets block is not.

I took over this site while it's still in development, this was already installed, but I went ahead and pulled the latest version on 5/29 and reinstalled it. Looks like we are running:

The Events Calendar 4.9.2 The Events Calendar PRO 4.7.2 Event Tickets 4.10.6 Event Tickets PLUS 4.10.5

As for settings, I don't think there is anything to weird but here are a few that might be different from default:

Display > Basic Template Settings: using Tribe Events Style Display > Basic Template Settings: Enable the Month View Cache is check marked

andrewlimaza commented 5 years ago

Thanks for the feedback, it may be to do with the PRO and PLUS version of the Add Ons. Would you mind reaching out via our contact form so I may assist you further?

www.paidmembershipspro.com/contact

rmsilver7 commented 5 years ago

I sent in the Pro and Plus versions of the plugins a couple days ago. This is the only thing holding us up from going live. Any ideas when you will be able to take a look?

AnsieLima commented 5 years ago

Hi Riika, Just to confirm, did you reply to me at [redacted] or send it to info[at]paidmembershipspro. I checked under our corresponding email thread and in our email database and can't seem to find it.

rmsilver7 commented 5 years ago

The first time I sent it I just replied to the email that was sent to me. Tonight I sent it directly to your email address. I then also replied to the ticket saying I resent it and I haven’t gotten any type of response to either email.

andrewlimaza commented 5 years ago

I have just tested this and I am unable to recreate the issue. The tickets are being hidden for restricted events for me.

I tested this while being logged-in without a membership level and being logged-out.

andrewlimaza commented 5 years ago

This plugin hasn't been officially released yet and should be released in the near future. I'd recommend in opening up a support ticket on www.paidmembershipspro.com on our premium support helpdesk to get a more in-depth assistance with this.

Thank you for your patience and understanding.

rmsilver7 commented 5 years ago

I figured out the problem. I was logged in as an admin (though I don't have a membership level assigned to my admin account) and then it still allowed me to add it to cart. Once I viewed the page as someone not logged in it said I needed to login to purchase.