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strangerstudios / pmpro-infusionsoft

Integrate Infusionsoft with Paid Memberships Pro. Members are tagged according to settings.
https://www.paidmembershipspro.com/add-ons/pmpro-infusionsoft-integration/
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Bug with PMPro Infusionsoft #6

Open SwingTraderOnline opened 9 years ago

SwingTraderOnline commented 9 years ago

Thanks for the Infusionsoft integration. The only problem is that when I loaded activated the plugin and added the App Name and API Key, the page just went blank, nothing in there. I have tried to re-install the plugin a few times and still nothing, just blank.

So I dont really know how to add tags into the members section because there is no where in the plugin that shows me how. See the attachment.

bugs_pmpro

SwingTraderOnline commented 9 years ago

I just want to add, the I noticed that there was a report on this about 8 month ago. https://wordpress.org/support/topic/settings-page-goes-blank

I did Activate WP_DEBUG and I don't see a PHP error instead of a blank screen. Also I don't have WooCommence plugin.

Help on this is appreciated.

strangerstudios commented 9 years ago

The users there followed up in the members forums and I never posted back there. Here's what I wrote in our members forums, which I think helped:

I’m not sure, but I think the newer version of the ISDK that we bundle might be compatible with the old one. So you can copy the isdk.php bundled with PMPro Infusionsoft into the /woocommerce_infusionsoft/isdk.php file.

Here’s the raw PHP for the version of the ISDK we are using: https://raw.githubusercontent.com/strangerstudios/pmpro-infusionsoft/master/includes/isdk.php

It looks like the WooCommerce Infusionsoft code isn’t checking if the SDK exists first before including it, so maybe you can instead edit the isdk.php bundled with that plugin to this:

require_once('/../pmpro-infusionsoft/includes/isdk.php'); This should make sure the isdk only gets loaded once.

strangerstudios commented 9 years ago

As context, the issue they were having was that another plugin was using an older version of the API. There could be something else going on to give you that whitescreen there. Let me know if you find anything else out.

SwingTraderOnline commented 9 years ago

Jason, I have tried all the options you mentioned: Replaced the sdk files and still nothing.

I have opened another website and loaded the plugin's and funny enough they all working. I tried to replaced those files into the current website and still nothing.

Response to: As context, the issue they were having was that another plugin was using an older version of the API. There could be something else going on to give you that whitescreen there. Let me know if you find anything else out.

SwingTraderOnline commented 9 years ago

Jason, I would really like to know if there is some other options. If not then I would have to delete the plugin and try some other plugin.

strangerstudios commented 9 years ago

Please follow up in our member forums to get better support. We can get access to your site to get a closer look at what might be going on. Otherwise, when "white screens" occur, there is usually a detailed error somewhere in the Apache/PHP error logs. Check for those. You can turn on WP_DEBUG (https://codex.wordpress.org/WP_DEBUG) to potentially see the error message... you might have to view source in your case here and scroll to the bottom looking for a "fatal error". If you post a specific error, it will help debug this.

SwingTraderOnline commented 9 years ago

Done all below and still blank screen.

From: Jason Coleman [mailto:notifications@github.com] Sent: Friday, August 14, 2015 12:07 PM To: strangerstudios/pmpro-infusionsoft Cc: SwingTraderOnline Subject: Re: [pmpro-infusionsoft] Bug with PMPro Infusionsoft (#6)

Please follow up in our member forums to get better support. We can get access to your site to get a closer look at what might be going on. Otherwise, when "white screens" occur, there is usually a detailed error somewhere in the Apache/PHP error logs. Check for those. You can turn on WP_DEBUG (https://codex.wordpress.org/WP_DEBUG) to potentially see the error message... you might have to view source in your case here and scroll to the bottom looking for a "fatal error". If you post a specific error, it will help debug this.

— Reply to this email directly or view it on GitHub https://github.com/strangerstudios/pmpro-infusionsoft/issues/6#issuecomment-131164138 . https://github.com/notifications/beacon/AM-T9V_Z2aVC7OXZ2aN0hJPVQF0jRBGjks5ongmdgaJpZM4FkBa-.gif

No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.6086 / Virus Database: 4392/10434 - Release Date: 08/14/15

SwingTraderOnline commented 9 years ago

Found the problem. If your PMPro Infusionsoft plugin goes white, deactivate these two plugin's

  1. Contact Form 7 - InfusionSoft Add-on
  2. Email Open Tracking for Infusionsoft

Hope that helps.