FEATURE REQUEST: Adding additional fields to cancel page

[dparker1005]

It would be nice to allow site owners to add additional fields to the cancel page in addition to the large "Reason for canceling" box that is already there. An example of this could be checkboxes, select fields, other text boxes, etc.

This could be done in a way similar to Register Helper, where fields are registered in one place and then automatically included in all the other functions, or even just including more hooks and filters throughout this code would be sufficient.

[hbcondo]

At the very least, is there a way to change the default text? I would like to add text that describes the features members will be missing out if they cancel just as a way to entice them not to cancel.

Reference: https://sixteenventures.com/cancellations

[kimcoleman]

@hbcondo A solution to adding more text could be to add the "Require Membership" block before the [pmpro_cancel] shortcode. You can use this block's settings to only show content to current members, so once the cancellation happens the user would not see the message (we're doing this on our own site for PMPro).

[MaryOJob]

Another request for this was made. Moderators Only: #419629

[michaelbeil]

Another request for this in ticket 422440 (moderators only).

We have been using the Reason for Cancellation plugin since the website went live last year. Now, since we are receiving cancellations we want to ask the users a few questions before they cancel.

[michaelbeil]

Request for this in ticket 427319 (moderators only).

how do I add additional fields to Cancel page? Is there any PHP code you can provide? I’m using “Reason For Cancelling Add On” to add the reason for cancelling, but I need another field on the Cancel page.

[MaryOJob]

Request for this in ticket #461088 (moderators only). I would like to see on the cancellation area, some User Defined fields; so you can put in predefined questions:

[michaelbeil]

Request for this in ticket 465853 (moderators only):

I made a page for members to cancel their subscription. Everything is working fine, but I would like to add a form with radio buttons so it can choose the cancellation reason.

Because I set up the add on you provide but it’s a text field and my subscribers don’t fill it. It would be easier to have a multiple choice form that is linked to the email that the administrator receives when cancelling.

[dwanjuki]

Another customer has requested this feature (Mods: #532943)

on your roadmap for this plugin do you have a reason for cancellation available beyond an open text field yet e.g. radio buttons with choices?