Plugin could not be activated because it triggered a fatal error - v1.3

strangerstudios / pmpro-reason-for-cancelling

Require members to provide a reason for leaving before they can cancel their membership.

https://www.paidmembershipspro.com/add-ons/pmpro-reason-cancelling/

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Plugin could not be activated because it triggered a fatal error - v1.3 #9

Closed hbcondo closed 4 years ago

hbcondo commented 4 years ago

I'm trying to install v.1.3 2020-01-14 per the installation instructions in the readme but receive the following error:

Plugin could not be activated because it triggered a fatal error.

Fatal error: Cannot redeclare pmpror4c_init() (previously declared in /srv/htdocs/wp-content/plugins/pmpro-reason-for-cancelling/pmpro-reason-for-cancelling.php:25) in /srv/htdocs/wp-content/plugins/pmpro-reason-for-cancelling-master/pmpro-reason-for-cancelling.php on line 29

We were successfully running the previous version without issues.

andrewlimaza commented 4 years ago

Hi @hbcondo

The issue seems to be that you already have the reason for cancelling plugin installed. Your one version was downloaded from Github as it has -master in the plugin folder name and this is treated as a separate plugin. (But the code is identical, WordPress treats it as a separate plugin).

andrewlimaza commented 4 years ago

You should remove the -master from the folder name and merge it into the existing folder that's already there. If you have a Plus license for Paid Memberships Pro you are able to update it via the WordPress dashboard automatically.