Open adambard1 opened 2 months ago
email thread with Tom, who'd fwd'd it... ---------- Forwarded message --------- From: Adam Bard adam@streetlives.nyc Date: Tue, Feb 13, 2024 at 4:28 PM Subject: Re: Email DKIM setup FAILURE for streetlives.nyc in US East (N. Virginia) region To: Tom Tytunovich tom@streetlives.nyc
right, micah does want to do that. iirc he said he'd got it set up.
Adam Bard (he/him) Executive Director 📧 adam@streetlives.nyc | 🌐 YourPeer by Streetlives
Schedule an online meeting: 30 mins • 45 mins • 60 mins
On Tue, Feb 13, 2024 at 4:16 PM Tom Tytunovich [tom@streetlives.nyc](mailto:tom@streetlives.nyc) wrote: I thought I saw someone reference wanting to send the "report an issue" stuff by email and not just to that Slack channel.
On Tue, Feb 13, 2024, 22:30 Adam Bard [adam@streetlives.nyc](mailto:adam@streetlives.nyc) wrote: i don't remember automated error report emails mentioned on Slack - do you have an idea what channel you might have seen that? (there was nothing in Slack search about "automated error report" though Slack only has a brief history to look at now)
Adam Bard (he/him) Executive Director 📧 adam@streetlives.nyc | 🌐 YourPeer by Streetlives
Schedule an online meeting: 30 mins • 45 mins • 60 mins
On Tue, Feb 13, 2024 at 3:25 PM Adam Bard [adam@streetlives.nyc](mailto:adam@streetlives.nyc) wrote: I didn't see this. Do we use this service? Will fwd. Adam Bard (he/him) Executive Director 📧 adam@streetlives.nyc | 🌐 YourPeer by Streetlives
Schedule an online meeting: 30 mins • 45 mins • 60 mins
On Tue, Feb 13, 2024 at 2:39 PM Tom Tytunovich [tom@streetlives.nyc](mailto:tom@streetlives.nyc) wrote: I assume this is related to the automated error report emails I vaguely recall seeing mentioned on Slack?
Anyway just forwarding in case you/Micah didn't get it for some reason.
Micah's response ---------- Forwarded message --------- From: Micah Smith micah@streetlives.nyc Date: Tue, Feb 13, 2024 at 5:52 PM Subject: Re: Email DKIM setup FAILURE for streetlives.nyc in US East (N. Virginia) region To: Adam Bard adam@streetlives.nyc
we’re not using DKIM because our amazon email is for internal only. our DKIM is google because that’s our primary mail
On Tue, Feb 13, 2024 at 3:31 PM Adam Bard [adam@streetlives.nyc](mailto:adam@streetlives.nyc) wrote: Is this something we need to attend to?
We have been attempting to verify the DKIM setup of streetlives.nyc for the last 3 days. We have not been able to detect the required DNS records in your DNS settings. If you still wish to use DKIM when sending through Amazon SES or Amazon Pinpoint, please confirm that the DNS records are present and retry the set-up process via the Amazon SES or Amazon Pinpoint console or the API.
For DKIM troubleshooting information, see http://docs.aws.amazon.com/ses/latest/DeveloperGuide/DKIM-problems.html .
Please note that this email only relates to the US East (N. Virginia) region.