[BUG] Remote Play via PSN failed from SD, But works flawless via official App

[gowtham9394]

Describe the bug

The remote connection through PSN is not receiving responses on a network that successfully allows me to connect using the official PS Remote Play IOS app, works in iPhone and iPad.

Did port forwarding as well.

i tried to open #328 its not available.

FYI: Using latest version of chiaki-ng

[streetpea]

@gowtham9394 can you please post a log of your attempted connection with verbose logging enabled (checkbox on bottom of first page of settings) as well as stating what platform you are using.

[gowtham9394]

here is the log @streetpea [Uploading chiaki_session_2024-10-14_20-41-31-591591.log…]()

[streetpea]

@gowtham9394 it doesn’t let me download it.

[gowtham9394]

chiaki_session_2024-10-14_20-41-31-591591.log

[gowtham9394]

@streetpea can you try download above one

[streetpea]

@gowtham9394 maybe you tried this session immediately after a previous one failed. The log just shows that psn can’t contact your ps. Usually this is because a session was just quit and the ps hasn’t reset for a new connection yet or the ps is not on or in sleep mode. Please try again and post a new log. It will likely contain the actual error you’re getting.

[gowtham9394]

let try again and i will share the log here

[gowtham9394]

here is the latest log chiaki_session_2024-10-15_08-50-29-974974.log

[streetpea]

@gowtham9394 looking at the logs I believe this bug was already fixed on the main branch but has yet to be released. Can you tell me which platform you are using, so I can make you a test build to confirm its fixed for you with the latest code.

[gowtham9394]

@streetpea here are details:

OS: SteamOS Version 3.5.19 Device Steam Deck OLED Chiaki4deck Version 1.9.0

[streetpea]

@gowtham9394 please try this build and see if it fixes your issue. (You need to be signed in to github to download). If not please post another log

You can first unzip it to your downloads folder and then make it executable with:

chmod +x ~/Downloads/chiaki-ng.Appimage

and then open it with:

~/Downloads/chiaki-ng.Appimage

Then, close it and you can copy settings from the flatpak with

cp ~/.var/app/io.github.streetpea.Chiaki4deck/config/Chiaki/Chiaki.conf ~/.config/Chiaki/Chiaki.conf

Then you can launch it again and use it.

[gowtham9394]

@streetpea it didnt work,here is the log
chiaki_session_2024-10-15_22-47-48-489489.log

[streetpea]

@gowtham9394 it failed because you manually cancelled the session by clicking on the stream menu while it was connecting. Please try again and don’t cancel the connection.

[gowtham9394]

chiaki_session_2024-10-15_23-00-07-861861.log

i didn't cancel the session it went blank to bring it live i just tapped onscreen. i have tried again but still the same error not sure where im doing it wrong

update: adding video for reference

https://github.com/user-attachments/assets/54c658ed-ddb0-4759-8067-c8c2da6ff7cf

[streetpea]

So tapping or clicking on the screen while connecting is mapped to cancel the connection which is why it was cancelled before. Anyway, it wasn’t cancelled in the last log and ended because it got the terminate message from the console.

Anyway your initial error was fixed but it looks like for some reason the console is terminating the connection. I’ll look into it.

[streetpea]

@gowtham9394 It's possible the psn is giving up because it's taking a while due to a slow network connection to the STUN servers. Possibly, you live far away from the STUN servers causing this. Anyway I moved some code so it should now need to wait a shorter time to see if that fixes your problem. Here is the new build: https://github.com/streetpea/chiaki-ng/actions/runs/11353814100/artifacts/2060207136 You just need to make it executable (chmod +x ~/Downloads/chiaki-ng.Appimage) and then run it this time since you already copied over the settings.

[gowtham9394]

@streetpea I tried with new build but its the same issue again. chiaki_session_2024-10-16_05-00-29-131131.log

Just a heads-up, I tested it while I was in the same room but connected to a different network via the internet. The console started immediately but got stuck on the page below.

[streetpea]

@gowtham9394 the error you posted just means you should try again as the ps network couldn’t contact the ps console. It’s different from the actual error we’re dealing with and isn’t an error with chiaki-ng. It’s just between psn and console. For the second screen did you try pressing the ps button on your controller?

[gowtham9394]

@gowtham9394 the error you posted just means you should try again as the ps network couldn’t contact the ps console. It’s different from the actual error we’re dealing with and isn’t an error with chiaki-ng. It’s just between psn and console. For the second screen did you try pressing the ps button on your controller?

just update the log file in above one can you check it

[streetpea]

@gowtham9394 did you update to the latest version of the code? Also in the latest log you quit out before it could finish again.

[gowtham9394]

@gowtham9394 did you update to the latest version of the code? Also in the latest log you quit out before it could finish again.

yes i run the build you share, i don't quit before it finish

[gowtham9394]

I kept trying again and got this error now

https://github.com/user-attachments/assets/e74e9b3e-ba9a-4133-b667-8e79bcc7cca8

log file
chiaki_session_2024-10-16_06-59-57-227227.log

[streetpea]

@gowtham9394 is this the same network?

[gowtham9394]

@gowtham9394 is this the same network?

This happened on Mobile Hotspot

[streetpea]

I see this is a separate network. Can you try connecting to this network via a pc connected to the mobile hotspot with the official remote play app and see if it works (not directly via the phone but via a different device so it mirrors the network connection you have with chiaki-ng)? It seems that the nat type is fine but it’s possible it’s using cgnat so incompatible. If you are directly connecting vs connecting via another device it results in a different network setup so we need to test directly the same setup.

[gowtham9394]

I see this is a separate network. Can you try connecting to this network via a pc connected to the mobile hotspot with the official remote play app and see if it works (not directly via the phone but via a different device so it mirrors the network connection you have with chiaki-ng)? It seems that the nat type is fine but it’s possible it’s using cgnat so incompatible. If you are directly connecting vs connecting via another device it results in a different network setup so we need to test directly the same setup.

Unfortunately, I'm away from my PS5 and can't register a new device to test

[streetpea]

If you use the official app I believe you just need to sign in to your account. So should be able to use a pc or something with that account to test

[gowtham9394]

If you use the official app I believe you just need to sign in to your account. So should be able to use a pc or something with that account to test

I tried using the official app on my PC through a mobile hotspot, but an error occurred.

However, it worked instantly over WiFi!

[streetpea]

@gowtham9394 it's likely that hotspot doesn't work work UDP holepunching for connected devices based on the error from chiaki-ng as well as the error from the PS App. Actually, that connection kept up going and never got a terminate connection (until timing out waiting for a connection which is normal), unlike the other connection. I'm not sure why it's getting a terminate message as the info you have seems to be fine. I turned off ipv6 in this build as it won't be used anyway so can be disabled until supported is added by PlayStation. Maybe that helps. Please try with the network that is working with the official app: https://github.com/streetpea/chiaki-ng/actions/runs/11358522937/artifacts/2061444569

If not something else to try (if you're willing) is to run chiaki-ng on the device that is working to eliminate any network issues on your Steam Deck. You don't need to re-register your devices. You just need to go to settings->config->export settings to file on your steam deck. Then copy that file to your other device and install chiaki-ng. Then, go to settings->config->import settings from file and import the settings file on the other device. Just lmk which platform and I can build you a release for that platform of the latest code.

If not something else to try (if you're willing) is to run chiaki-ng on the device that is working to eliminate any network issues on your Steam Deck. You don't need to re-register your devices. You just need to go to settings->config->export settings to file on your steam deck. Then copy that file to your other device and install chiaki-ng. Then, go to settings->config->import settings from file and import the settings file on the other device. Just lmk which platform and I can build you a release for that platform of the latest code.

[gowtham9394]

@gowtham9394 it's likely that hotspot doesn't work work UDP holepunching for connected devices based on the error from chiaki-ng as well as the error from the PS App. Actually, that connection kept up going and never got a terminate connection (until timing out waiting for a connection which is normal), unlike the other connection. I'm not sure why it's getting a terminate message as the info you have seems to be fine. I turned off ipv6 in this build as it won't be used anyway so can be disabled until supported is added by PlayStation. Maybe that helps. Please try with the network that is working with the official app: https://github.com/streetpea/chiaki-ng/actions/runs/11358522937/artifacts/2061444569

If not something else to try (if you're willing) is to run chiaki-ng on the device that is working to eliminate any network issues on your Steam Deck. You don't need to re-register your devices. You just need to go to settings->config->export settings to file on your steam deck. Then copy that file to your other device and install chiaki-ng. Then, go to settings->config->import settings from file and import the settings file on the other device. Just lmk which platform and I can build you a release for that platform of the latest code.

If not something else to try (if you're willing) is to run chiaki-ng on the device that is working to eliminate any network issues on your Steam Deck. You don't need to re-register your devices. You just need to go to settings->config->export settings to file on your steam deck. Then copy that file to your other device and install chiaki-ng. Then, go to settings->config->import settings from file and import the settings file on the other device. Just lmk which platform and I can build you a release for that platform of the latest code.

i have tried for the new build but its the same error.

Here is the log:
chiaki_session_2024-10-16_09-48-44-611611.log

Also i have got the chiaki4deck on windows exported the setting file from steam deck to windows and tried but unable to connect :(

Here is log from windows: chiaki_session_2024-10-16_10-17-52-033033.log

[streetpea]

Ah my bad I wasn’t scrolling up enough @gowtham9394 you are actually getting the terminate much earlier in the logs and so has nothing to do with the offer message .. it just finally realizes it there because it’s waiting for the ack message. Let me see if I find anything interesting

[streetpea]

@gowtham9394 So I see where it’s getting the terminate but I’m not sure why it’s getting it as using the same messages seems to work fine on other networks. Even this doesn’t happen on your mobile hotspot (which just fails later bc the network is not supported). It must be that in these networks the official client does something different that Chiaki-ng hasn’t implemented bc it’s not needed in most network environments. Unfortunately, I can’t examine this directly because my network does not exhibit this issue. Thus, it would be extremely helpful if you could download the free trial of http debugger https://www.httpdebugger.com/download_pro.html and enable https debugging (there should be a button to click to install a certificate on your computer when you open up the app below the toolbar of http debugger. Then, with http debugger open run the official client and connect via a remote connection. Then, close the connection. Then save the http debugger session. Then email me the session at streetpea@proton.me. This will show me what the official client is doing on your network. I can hopefully find out what’s different and fix chiaki-ng to work on your network.

if you don’t want to go through this process I understand though. Sorry for the inconvenience.

[gowtham9394]

@streetpea sent it please check your email

[streetpea]

@gowtham9394 got it, I’ll check when I get home.

[streetpea]

@gowtham9394 can you try this build 0: https://github.com/streetpea/chiaki-ng/actions/runs/11376170350/artifacts/2066488197 as well as this build 1: https://github.com/streetpea/chiaki-ng/actions/runs/11377417472/artifacts/2066790011 and see if either resolves your issue. They both make a change to get closer to what the official remote play app does for better or worse.

[gowtham9394]

@gowtham9394 can you try this build 0: https://github.com/streetpea/chiaki-ng/actions/runs/11376170350/artifacts/2066488197 as well as this build 1: https://github.com/streetpea/chiaki-ng/actions/runs/11377417472/artifacts/2066790011 and see if either resolves your issue. They both make a change to get closer to what the official remote play app does for better or worse.

idk why second build is stuck at downloading for ever.!

[gowtham9394]

@gowtham9394 can you try this build 0: https://github.com/streetpea/chiaki-ng/actions/runs/11376170350/artifacts/2066488197 as well as this build 1: https://github.com/streetpea/chiaki-ng/actions/runs/11377417472/artifacts/2066790011 and see if either resolves your issue. They both make a change to get closer to what the official remote play app does for better or worse.

idk why second build is stuck at downloading for ever.!

@streetpea i was able to download the build 1 and execute. it went till linking the PS5 Via PSN and that it quit session.

Here is the log file: chiaki_session_2024-10-17_09-28-38-544544.log

[streetpea]

@gowtham9394 i think the log you posted is from a different run as it shows the console never getting to the linking stage.

[gowtham9394]

@gowtham9394 i think that’s the log file from build 0

Oh, after multiple attempts with Build 1, I was finally able to connect! :) I’ve put the PS5 in rest mode to try again and see if it will work consistently. By the way, do I always need to launch Build 1 from the terminal?

[streetpea]

Does build 0 work? Based on your logs the failure was from build 1.

[gowtham9394]

Does build 0 work? Based on your logs the failure was from build 1.

Build 0 i tried only one's and it failed.

[streetpea]

@gowtham9394 ok based on what you’ve told me I can rewrite some things and produce a build 2 which should fare better.

[gowtham9394]

@gowtham9394 ok based on what you’ve told me I can rewrite some things and produce a build 2 which should fare better.

Build 0:

Attempt 1 failed Attempt 2 failed

Build 1:

Attempt 1 failed Attempt 2 failed Attempt 3 success Attempt 4 failed

Not sure which one will work now. do you need log file .?

adding log file chiaki_session_2024-10-17_12-44-37-761761.log

[streetpea]

@gowtham9394 please try this build2 and lmk how it goes: https://github.com/streetpea/chiaki-ng/actions/runs/11387135168/artifacts/2069406662

[gowtham9394]

@gowtham9394 please try this build2 and lmk how it goes: https://github.com/streetpea/chiaki-ng/actions/runs/11387135168/artifacts/2069406662

it went will well till here:

after this im getting unknow error:

[streetpea]

@gowtham9394 can you post a log?

[gowtham9394]

@gowtham9394 can you post a log chiaki_session_2024-10-17_20-45-43-248248.log )

[streetpea]

Thanks @gowtham9394. It looks like we are making progress. Here is build3: https://github.com/streetpea/chiaki-ng/actions/runs/11388313956/artifacts/2069771831

[gowtham9394]

Thanks @gowtham9394. It looks like we are making progress. Here is build3: https://github.com/streetpea/chiaki-ng/actions/runs/11388313956/artifacts/2069771831

Now failing at

log file: chiaki_session_2024-10-17_21-43-39-819819.log

[streetpea]

@gowtham9394 here is build4: https://github.com/streetpea/chiaki-ng/actions/runs/11389867428/artifacts/2070271300