Import from Evernote Legacy Error: Failed to get user encryption key. Cannot cache attachments

[skullthug]

Used the Notesnook importer at https://importer.notesnook.com/ to try test importing a notebook from Evernote Legacy 5.8- everything that is not images seem to come in pretty good (at first glance anyways) but none of the images managed to be imported. Instead the importer listed this error several hundred times:

Failed to get user encryption key. Cannot cache attachments

I'm unsure what this is referring to exactly. I don't have anything encrypted in the specific Notebook I'm testing with, and the .enex file certainly isn't password protected.

Edit: This is a separate issue... but upon further inspection the notebook's imported text in the notes itself has some... issues. Tabs appear to have all be converted to the string ' ', so I have a ton of notes now with '    '

[thecodrr]

@skullthug that error means you need to login.

[thecodrr]

You also need to either purchase a subscription or start a trial in order for images/attachments to import correctly.

[skullthug]

Thanks. I sort of guessed that might have been it, as I was using the demo and didn't realize images were restricted later until I tried to paste one into a note.

UX designer feedback: maybe just include a blurb about requiring log-in first in the error report, or check for that beforehand and present a warning. Realistically, people will be trying to do this with the demo version (especially as of late) and evaluating whether or not this is something they want to commit to, and the better clarity here will guide them more towards signing up vs away.

[thecodrr]

Good idea. Will see if we can add it in the next release.