RequestFetch

[streetwriters[bot]]

Don't know what this means but it is an error relating to sync on my pixel phone syncing with Pixel Tablet both running Grapheme OS the phone has Notesnook 2.6.5

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Device information: App version: 2.6.1 Platform: android Model: google-Pixel Tablet-33 Pro: true Logged in: yes

[Grayintas]

That should read "grapheme OS"

[Grayintas]

GRAPHENE!!!! Flipping spell-thingy.

[thecodrr]

@Grayintas please update your android app to v2.6.5.

[Grayintas]

Thanks, I was confused because I downloaded Notesnook from Droid-ify, and they do not have 2.6.5 there (yet), Goolag store only has 2.6.1. where can I find 2.6.5? cheers

[Grayintas]

Found it in the Aurora Store...but download incompatible and so it failed. The earlier version is on the Pixel Tablet. Could it be that it is behind in the updates? The device was only released in June.

[thecodrr]

Aurora Store has the Google Play Store version which is not compatible with the F-Droid or GitHub version. You can download the latest version from releases here on GitHub: https://github.com/streetwriters/notesnook/releases/tag/2.6.5-android

[Grayintas]

Bad to worse.....on the pixel tablet I uninstalled Notesnook, installed 2.6.5, tried to sync and got the SAME sync failed error. Also the backup I made prior would not restore. I hope I don't end up loosing everything like I did with Evernote.

[Grayintas]

Bad to worse.....on the pixel tablet I uninstalled Notesnook, installed 2.6.5, tried to sync and got the SAME sync failed error. Also the backup I made prior would not restore. I hope I don't end up loosing everything like I did with Evernote.

Update, restore worked, 2.6.5 installed, but same error with sync Failure.

[thecodrr]

@Grayintas hey, can you send a screenshot of the sync error?

[Grayintas]

Thanks so much for the help Had to take a photo, it disappears quickly, not great quality sorry

Gray Hodge Email: @.*** Somerset, Tasmania

0418 142 931

Sent from Proton Mail mobile

-------- Original Message -------- On Sep 17, 2023, 10:43 AM, Abdullah Atta wrote:

@.***(https://github.com/Grayintas) hey, can you send a screenshot of the sync error?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

[thecodrr]

@Grayintas sorry but there's no picture attached.

[Grayintas]

Sorry, thought I had attached it. Thanks for your patience.

Gray Hodge Email: @.*** Somerset, Tasmania

0418 142 931

Sent from Proton Mail mobile

-------- Original Message -------- On Sep 17, 2023, 5:08 PM, Abdullah Atta wrote:

@.***(https://github.com/Grayintas) sorry but there's no picture attached.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

[thecodrr]

@Grayintas still no attachment. I don't think it works via email.

[Grayintas]

Really? How can I get an image to you?

Gray Hodge Email: @.*** Somerset, Tasmania

0418 142 931

Sent from Proton Mail mobile

-------- Original Message -------- On Sep 18, 2023, 2:09 PM, Abdullah Atta wrote:

@.***(https://github.com/Grayintas) still no attachment. I don't think it works via email.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

[Grayintas]

hope this works....

[thecodrr]

Okay, from the error it appears to be a data corruption. However, you can try this:

1. Go to Settings > Backups and click "Backup now" to take a new backup.
2. Logout
3. Log back in
4. Make sure sync is working (if you still see the same error then there's nothing else to do but reset your account)
5. If sync is working, restore your backup

[Grayintas]

Thanks for that, well strangely enough...sync has begun to work, I've been testing it, so far so good, no idea why! So based on the old proverb "..if it ain't broke, don't fix it" I will just keep an eye on it, but do a backup anyway. Thanks so much for your persistent help.